Supply Chain Performance & Governance Senior Manager

DNATA US Inflight Catering • White Plains, NY

2d • $89,000 - $120,000

About The Position

The Supply Chain Performance & Governance Senior Manager leads supply chain performance management, procurement systems, master data, governance, pricing integrity, cost control, analytics and reporting across dnata Catering US. The role provides end-to-end visibility into price movements, purchasing compliance, inventory and yield controls, purchase orders, invoices, supplier contracts, audit actions and process performance. Working with Corporate and local Procurement, Finance, Operations, Culinary, Commercial, Pricing, Costing, IT and Sourcing teams, the role turns reliable data into actionable decisions, strengthens policy and process compliance, closes control gaps and advances technology-enabled ways of working.

The position owns the procurement and supply chain governance framework, maintains procurement policies and documentation, manages procurement systems and master data, and oversees specification control. It delivers regular reporting and analysis on spend, budgets, savings, pricing, inventory, waste, yields, supplier and unit performance, commitments, invoices and compliance. The role identifies cost-saving and efficiency opportunities, monitors supplier performance and contract pricing, supports menu and recipe cost controls, oversees inventory reconciliation and procure-to-pay performance, and coordinates audits and corrective actions.

The Senior Manager also improves back-office workflows, supports the implementation and adoption of procurement and related systems, and leads Corporate and local procurement performance and back-office teams within the assigned scope. It partners across functions to build accountability, team capability and a culture of control, transparency, continuous improvement and data-driven decision-making. The role is not eligible for employment visa sponsorship; applicants must be legally authorized to work in the United States without current or future sponsorship from dnata Catering USA.

Requirements

• Bachelor’s degree or equivalent in Supply Chain, Procurement, Finance, Business Administration, Information Systems, Data Analytics or a related discipline.
• Five or more years of progressive experience in supply chain performance, procurement operations, governance, source-to-pay, inventory control, financial control or management, analytics, or systems management.
• Demonstrated experience managing procurement systems, item and supplier master data, pricing controls, spend analytics, dashboards and management reporting.
• Experience leading procure-to-pay controls, including purchase-order creation, invoice matching, aged commitments, period-end accruals and closure of open transactions.
• Demonstrated experience developing policies and SOPs, coordinating audits, closing findings and embedding controls across multiple locations.
• Experience supporting or leading system implementation, testing, rollout, adoption and process automation initiatives.
• Experience managing teams and influencing senior cross-functional stakeholders in a matrixed or multinational environment.
• Strong financial acumen, including purchase-price variance, cost and margin analysis, inventory valuation, accruals, working capital, budgeting and P&L impacts.
• Analytical capability to consolidate complex data, identify trends and exceptions, and turn findings into clear business actions.
• Strong knowledge of procurement and source-to-pay processes, master-data governance, contract and price controls, supplier compliance and audit requirements.
• Proficiency with ERP, procurement, inventory and business-intelligence systems, as well as spreadsheets, dashboards and reporting.
• Ability to design practical, scalable processes, SOPs, controls, KPIs, reporting packs and governance routines.
• Strong project, change and stakeholder management skills, including system testing, rollout, training, adoption and continuous improvement.
• Excellent communication, influencing, organization and problem-solving skills, including confidence presenting risks, insights and recommendations to senior leaders.
• Applicants must be legally authorized to work in the United States at the time of application and throughout employment without current or future sponsorship from dnata Catering USA.

Nice To Haves

• Professional accreditation such as MCIPS, CPSM, PMP, Lean Six Sigma or an equivalent supply chain, procurement, project or process-improvement certification.
• Experience in food and beverage, airline catering, hospitality, FMCG or another complex multi-site organization.
• Experience with inventory reconciliation, product yields, recipe or menu costing, waste analysis and food-cost controls.
• Working knowledge of food-cost drivers, recipes, menu costing, yields, inventory consumption, waste and operational cost-control practices.

Responsibilities

• Own the governance framework for procurement and supply chain processes, ensuring compliance with approved policies, procedures, delegated authorities, controls and operating standards.
• Maintain procurement policies, SOPs, processes, controls and governance documents, keeping them current, approved, communicated and accessible.
• Manage procurement systems and supplier, item and SKU master data, including specifications, pricing conditions, units of measure and category structures, using validation and change controls.
• Lead specification control with Culinary, Quality Assurance and Procurement colleagues and conduct periodic compliance audits.
• Prepare monthly reporting packs, dashboards and ad hoc analysis on spend, budgets, savings, pricing, purchase-price variance, suppliers, units, inventory, waste, yields, commitments, invoice status and compliance exceptions.
• Monitor pricing and market trends using MINTEC and other dnata tools, and provide timely insights to relevant teams and leaders.
• Analyze spend, prices, consumption, inventory, yields, waste and supplier performance to identify and quantify savings, cost avoidance and efficiency opportunities, and assign qualified leads to relevant teams.
• Manage budgets and savings trackers, maintain opportunity pipelines, and partner with Finance to validate delivered benefits.
• Manage supplier performance reviews using KPIs, scorecards and corrective-action plans.
• Review and benchmark procurement performance across units and drive improvements in purchasing compliance, transaction efficiency, purchase-order volumes, cost control and service delivery.
• Monitor supplier prices against contracts and agreed terms, investigate discrepancies, prevent overpayments and escalate unauthorized increases.
• Coordinate with Commercial, Pricing and Costing teams on cost movements and product costs to support customer pricing reviews and margin protection.
• Partner with Culinary, Operations and Costing teams to evaluate menu and recipe costs, high-cost ingredients, substitutions, portioning, yields, waste and consumption variance.
• Maintain cost controls covering purchasing prices, usage, waste, yields, stock losses and other sources of financial leakage.
• Work with Finance and unit teams to reconcile inventory records and close period-end books accurately and on time.
• Oversee procure-to-pay and back-office performance, including prompt purchase-order creation, accurate invoice matching and booking, and closure of aged purchase orders and unresolved invoices.
• Optimize back-office operations by standardizing and transferring suitable repetitive unit activities, building efficient workflows and service levels, improving productivity and reducing avoidable administrative effort and manpower cost.
• Coordinate compliance and process audits and ensure findings and control gaps are assigned, corrected, evidenced and closed within agreed timelines.
• Develop and maintain practical SOPs and controls with Finance, Operations, Culinary, Quality Assurance and Commercial teams.
• Lead regular governance reviews with Corporate and local teams covering KPIs, supplier and unit performance, pricing, budgets, savings, specifications, audit actions, inventory, yields and procure-to-pay status.
• Support the design, testing, rollout and adoption of procurement, source-to-pay, inventory, analytics and reporting systems, promoting automation and reducing manual activity.
• Maintain visibility of supplier contract status and ensure signed agreements and approved prices are accurately reflected in procurement systems.
• Manage and develop Corporate and local procurement performance and back-office teams within scope, setting priorities, service standards and accountability.
• Drive continuous improvement to strengthen spend visibility, simplify processes, improve controls and deliver measurable EBITDA and working-capital benefits.
• Build partnerships across Corporate and local Procurement, Finance, Operations, Culinary, Commercial, Pricing, Costing, IT, Sourcing, General Managers and unit teams.
• Set expectations and accountability for data quality, governance, period-end close, audit remediation and procure-to-pay execution; lead cross-functional problem solving, communicate performance and risks, and develop team capability.

Benefits

• Full-time employees are eligible for a 401(k).
• Full-time employees are eligible for healthcare benefits including Medical, Dental and Vision.
• Mentoring, volunteer and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior