Supply Chain Operations Specialist II - Mt. Juliet, TN

CMA CGM•Mount Juliet, TN

1d•Onsite

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

Requirements

High School graduate or GED.
Five years of office experience in a logistics/transportation environment.
Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
Utilizes databases and systems to review and verify documentation and information.
Ability to prepare basic reports, queries, and operational information.
Ability to track and trace basic shipments or product.
Understanding of providers, carriers and services in related supply chain environments.
Ability to communicate potential concerns or delays.
Operates in a fast pace and changing environment and in both a team and individual contributor environment.
Capable of communicating with co-workers to provide and receive direction.

Responsibilities

Receives and processes various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures.
Enters various operational/customer data in software systems and applications, works to identify missing or potential operational or service concerns, and communicates with appropriate groups as necessary to resolve.
Utilizes databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
Addresses various internal and external customer questions and concerns regarding shipment status, services, carriers, and other needs; forwards complex or escalated customer needs as appropriate.
Assists with running and summarizing operational reports and details; presents information to co-workers or supervisors are needed.
Ensures compliance with company policies and procedures and a safe and effective work environment; assists others with understanding operational items.
Develops working relationships with internal and external customers, assists with account management such as maintaining customer profiles, details and service needs.
Performs other duties as assigned.

Benefits

Competitive Paid Time Off
401(k)
health insurance
employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
pet insurance
multiple health plans (company contribution to health savings account)
prescription, dental and vision coverage
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.