Supply Chain Operations Lead

La Rabida Children's Hospital•Chicago, IL
•Onsite

About The Position

Provides day-to-day operational leadership across Central Supply, Receiving, and Purchasing under the Manager of Supply Chain & Central Supply. Coordinates staff workflow, inventory, receiving, and purchasing to ensure safe, timely, accurate, and cost-effective supplies for pediatric inpatient units and outpatient clinics. Supports clinical teams, the Value Analysis Committee, and continuous improvement using GHX and department data.

Requirements

  • High school diploma or equivalent required.
  • At least 3 years of central supply, receiving, purchasing, or healthcare supply chain experience, including staff training or daily workflow coordination.
  • Healthcare experience required.
  • Proficiency with inventory/purchasing systems and Excel.

Nice To Haves

  • Pediatric hospital experience preferred.
  • Formal lead experience preferred.
  • GHX experience preferred.

Responsibilities

  • Coordinate supply storage, distribution, and replenishment for units, clinics, carts, and emergency kits.
  • Monitor usage and PAR levels; recommend adjustments to maintain stock and reduce excess inventory.
  • Lead cycle counts and physical inventories, reconcile discrepancies, and maintain accurate inventory records.
  • Rotate stock, monitor expiration dates, and remove expired, recalled, or damaged items to reduce waste.
  • Verify receipts against purchase orders (POs), including item, quantity, condition, and unit of measure; resolve discrepancies and record receipts promptly.
  • Prepare and process purchase orders within approved authority, follow up on open orders, and confirm delivery dates.
  • Track shortages and backorders; coordinate clinically approved, formulary-aligned substitutions and communicate changes to staff.
  • Work with vendors and internal teams to resolve incorrect orders, returns, credits, and price discrepancies.
  • Participate in and support the Value Analysis Committee with product, usage, cost, and vendor information; coordinate evaluations and approved product changes.
  • Use GHX for supply chain analytics, electronic data interchange (EDI) and order performance monitoring, and follow-up on price discrepancies and vendor/order issues.
  • Track department metrics such as inventory accuracy, stockouts, expiration waste, and order performance; report trends and support continuous improvement.
  • Guide daily assignments and priorities across Central Supply, Receiving, and Purchasing; train staff and escalate staffing or performance concerns to the Manager.
  • Provide coverage for the Receiving/Purchasing and Central Supply teams when supervisors, leads, or other staff needed for team coverage are unavailable due to paid time off (PTO).
  • Respond promptly to routine and urgent clinical supply needs; resolve product questions and communicate supply issues to care teams.
  • Follow hospital policies, formulary and contract requirements, infection control practices, and applicable Joint Commission, OSHA, and other regulatory standards.
  • Ensure safe supply and equipment handling, appropriate PPE use, and timely reporting of safety or quality concerns.
  • Assist with supply distribution and delivery, retrieval, and cleaning of reusable equipment as needed.
  • Participate in the Central Supply weekend rotation.
  • Report to the Manager of Supply Chain & Central Supply; carry assigned communication devices and respond promptly.
  • Maintain knowledge of pediatric supplies, product interchangeability, processes, and suppliers.
  • Adjust to operational needs and perform other duties as assigned.

Benefits

  • Paid time off (PTO)
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