Summer 2027 Supply Chain Management Ops Internship

Southwest Airlines • Dallas, TX

6d • Onsite

About The Position

Southwest Airlines is offering a Summer 2027 Supply Chain Management Ops Internship. This 12-week program, running from May 18 to August 8, 2027, provides interns with hands-on experience in various Supply Chain Management teams. Interns will be paid $21-$24 per hour, with potential stipends based on eligibility. The internship requires working from the Dallas, TX headquarters, dedicating 40 hours per week. Interns will receive free, unlimited space-available travel privileges and any necessary equipment, such as a laptop. U.S. citizenship or current authorization to work in the U.S. is required, with no sponsorship available. The program emphasizes camaraderie, collaboration, and innovation through face-to-face interaction at the Corporate Campus.

Requirements

• High School Diploma, GED or equivalent education required
• Must be at least 18 years of age
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• You must have a valid U.S. Social Security Number to complete the full hiring process
• Progress toward a degree, major, or minor in Supply Chain Management, Information Technology Management, Systems Engineering, Business Administration, Business Analytics, Computer Science, Data Science, Accounting, Finance, Marketing, Advertising, Communication, Innovation, Entrepreneurship or similar degree required
• To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
• Minimum 2.5 cumulative GPA at the time of application
• Strong attention to detail, organizational, and time-management skills
• Self-starter with strong critical thinking and innovative mindset
• Aptitude to read contract language; familiarity with different contract types
• Strong analytical and communication skills (written and verbal)
• Ability to coordinate multiple tasks and meet tight deadlines
• Ability to work independently and as part of a team
• Knowledge in collecting, organizing, transforming, cleaning, visualizing, and assimilating data
• Ability to apply general rules to specific problems to produce logical solutions
• Ability to prioritize work with guidance and deliver high-quality results within timelines
• Ability to manage time effectively, organize work, and seek guidance when needed
• Skilled in asking clarifying questions to ensure full understanding of tasks and initiatives
• Ability to communicate with the team and keep them informed on task completion
• Ability to provide input to develop, document, and implement operational processes and procedures
• Ability to deliver internal process status updates and improvement ideas
• Ability to participate in lessons-learned discussions and identify efficiency actions
• Ability to support team members to ensure accuracy and completeness of tasks
• Strong Customer Service focus and strong communication skills

Nice To Haves

• Progress towards a 4-year undergraduate degree
• At least 3 semesters remaining at the time the internship ends
• Strong Microsoft Office skills (Excel pivot tables, Word, PowerPoint, Outlook)
• Experience with Pivot Tables and VLOOKUP
• Experience with Tableau
• Experience with cost analysis, root cause analysis, and forecasting
• Familiarity with strategy surrounding AI
• Skilled in writing computer programs for various purposes
• Familiarity with resolving purchase order discrepancies
• Experience with documenting processes, process flows, and general training content (e.g., Quick Reference Guides).

Responsibilities

• Assisting in the oversight, upkeep, configuration, and reliability of procurement systems, with a focus on Coupa, Ironclad, and SAP ERP.
• Supporting the operational management of the Source to Pay (S2P) system and business processes within SCM and compliance.
• Providing end-user support for internal Employees across the Enterprise.
• Troubleshooting and managing responses to ensure solutions are delivered on time, aligned with stated requirements, and comply with departmental standards.
• Supporting the Technical Operations Supply Chain team by assisting with procurement, inventory management, data analysis, vendor coordination, and process improvement initiatives.
• Collaborating with cross-functional stakeholders to ensure aircraft materials, parts, and repair services are available to support safe, reliable, and efficient operations.
• Supporting strategic sourcing, contracting, supplier management, reporting, analytics, and project initiatives across Southwest Airlines' corporate and commercial functions.
• Partnering with cross-functional stakeholders in areas such as Marketing, Innovation, Customer Experience, and other corporate or commercial teams to support competitive sourcing events, contract development and administration, supplier research, and process improvement.
• Supports SCM COE in their implementation, management, and ongoing business process optimization in support of the Source to Pay technology platform and other procurement platforms.
• Assists with project management tasks (i.e., status tracking and reporting, issue documentation, follow-ups).
• Developing Safety Promotion, communication and training for the Pilot group pertaining to Safety related topics.
• Coordinating the analysis of data from internal and external databases (e.g., NASA, MITRE, ASIAS, ATSAP) for common reporting of incidents.
• Creates data visualizations in Tableau with assistance from senior team members.
• Support Supply Chain Management Department and Internal SWA Customers by providing reporting, analysis, and dashboard.
• Work collaboratively with Team Members and across Supply Chain Management.
• Provide Level 1 with basic data and reporting issues.
• Monitors our intake request app with tracking new request.
• Assist in testing system enhancements.
• May perform other job duties as directed by Employee’s Leaders.

Benefits

• Free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel)
• Stipends may be offered based on eligibility and program criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED