About The Position

The S+ Process Solutions Lead will lead and evolve the processes and technology supporting CHEP’s tag-based serialization ecosystem in service centers and other pallet-handling locations. The role works with Chile and North America regional business teams and global Technology Services, Digital, and Supply Chain Engineering teams to develop, standardize, implement, and continuously improve the processes, technology, and infrastructure that support S+. The role is the Global Supply Chain process owner for the equipment, infrastructure, and software used to run the S+ ecosystem in physical locations. It leads process optimization using data from S+ pallet scans to create supply chain savings. The position involves up to 50% travel across North and South America, and candidates must live near a major US airport.

Requirements

  • Engineering degree; Mechanical, Electrical, or Electromechanical preferred.
  • Process engineering and product development experience in supply chain or manufacturing.
  • 10+ years of experience in manufacturing, supply chain, industrial operations, automation, or logistics environments.
  • Experience leading technical projects from problem identification through implementation.
  • Process ownership mindset and end-to-end systems thinking.
  • Experience collaborating across engineering, operations, digital, and vendor teams.
  • Strong ability to influence stakeholders without direct authority.
  • Experience driving continuous-improvement initiatives.
  • Comfort operating in complex global environments.
  • Program or project management capability.
  • Ability to translate operational issues into technical requirements.
  • Able to travel up to 50% across North and South America.
  • Must live near a major US airport.

Nice To Haves

  • Electromechanical background.
  • Experience with machine vision, automation, industrial equipment, scanning, serialization, RFID, labeling, or tracking technologies.
  • Spanish language capability.
  • Lean, Six Sigma, or Kaizen exposure.
  • Product-lifecycle or industrialization experience.
  • Supply chain transformation experience.
  • Experience creating SOPs, playbooks, or scalable operating standards.
  • Financial or Total Cost of Ownership optimization experience.

Responsibilities

  • Develop and manage large-scale automation, IoT, and continuous-improvement initiatives aligned with long-term business goals.
  • Collaborate with cross-functional teams and external partners to deliver process and technology improvements and align stakeholders.
  • Own and govern operational processes by defining standards, managing performance, and driving consistency and adoption.
  • Lead pilots, proofs of concept, and deployment programs, validating technologies and process improvements and integrating them into operations.
  • Drive improvements that reduce operational inefficiencies, increase reliability, and enhance performance through automation and digital solutions.
  • Translate operational requirements into technical and functional specifications with Engineering, Digital, and Technology teams.
  • Track operational performance, value realization, and total cost of ownership metrics, using data to prioritize improvement opportunities.
  • Champion process standardization, governance, compliance, and best-practice adoption across the organization.
  • Lead and coordinate equipment and software development arising from continuous-improvement and product-lifecycle processes with local and global teams.
  • Coordinate site-based S+ proof-of-concept and pilot activities across regional and global teams.
  • Measure and report trial and test results to product-lifecycle governance bodies, recommending next steps and future actions.
  • Define global ramp-up and run metrics for S+ equipment and processes with stakeholders.
  • Develop scorecards and tracking and follow-up processes for S+ equipment to ensure ramp-up and run targets are met.
  • Track expansion of processes and equipment across North America and Chile and prepare and deliver progress updates.
  • Define and document global operating processes for S+ equipment in service centers.
  • Work with local teams to identify process and equipment improvements, convert ideas into projects with central teams, document requirements, and prepare project documents.
  • Ensure local Engineering teams document maintenance and repair processes appropriately.
  • Validate the assumptions, measures, and values used in each Total Cost of Ownership update cycle.

Benefits

  • Competitive pay and annual bonus.
  • Benefits available from day one.
  • 401(k) with company match up to 4%.
  • Company-paid vision insurance.
  • Company-paid short-term disability insurance.
  • Company-paid life insurance.
  • Employee Stock Match Program.
  • Tuition reimbursement.
  • Parental leave.
  • Childcare assistance.
  • Profit sharing.
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