Supply Chain Assistant

Field Fastener • Tyler, TX

1d • Onsite

About The Position

The Supply Chain Assistant supports the Buying team by ensuring timely and accurate supplier communication, purchase order (PO) follow-up, and data maintenance. This role is critical in maintaining supplier accountability, improving PO visibility, and minimizing supply disruptions. The position focuses heavily on tracking unconfirmed and late purchase orders, driving supplier responsiveness, and supporting process improvements and automation initiatives within the supply chain function.

Requirements

• Associate’s degree in supply chain, business, operations, logistics, materials management, or related field, or significant work experience in mentioned areas.
• 1-2 years’ experience in supply chain, customer service or administrative support preferred
• Experience working with data, spreadsheets or ERP systems
• Polite and professional manners.
• Basic analytical skills to identify trends or issues in PO status and supplier performance
• Must possess the ability to organize and prioritize tasks, work collaboratively in a cross-functional environment, and ensure timely completion of responsibilities.
• Demonstrated proficiency in written and verbal communication and strong interpersonal skills.
• Demonstrated attention to detail.
• Excellent communication skills and able to build strong relationships with internal and external customers.
• Ability to work in a strong team-based environment.
• Strong sense of ownership and accountability
• Problem-solving mindset with a willingness to ask questions and learn

Nice To Haves

• Prior or current experience in the fastener industry.
• Proficiency in MRP/ERP systems and MS-Office applications, including Excel.
• Epicor Prophet 21 experience.
• Experience with Microsoft Power BI.

Responsibilities

• Monitor open purchase orders to identify unconfirmed and past-due (late) orders
• Proactively follow up with suppliers to obtain order confirmations, updated ship dates, and tracking and delivery details
• Maintain accurate records of supplier responses and commitments in ERP systems
• Escalate critical delays or non-responsive suppliers to Buyers in a timely manner
• Update and maintain PO data, including confirmations, due dates, and status changes
• Generate and distribute reports on unconfirmed POs, late POs, and supplier responsiveness/performance
• Identify trends and recurring issues impacting delivery performance
• Provide administrative and operational support to Buyers as needed
• Assist with order entry, updates, and documentation
• Help prioritize follow-ups based on business impact (e.g., critical stock, customer orders)
• Support initiatives to improve efficiency in PO follow-up processes
• Assist in developing or maintaining tools (e.g., email templates, trackers, automated reminders)
• Participate in projects aimed at automating supplier communications and reporting
• Assist with one-off supply chain or procurement projects as assigned
• Support cross-functional efforts related to inventory, supplier performance, or process optimization

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401(k)
• Life Coaching
• paid Vacation
• paid Holidays
• paid Volunteer Time
• quarterly Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees