Supply Chain Analyst

KELE INC • Bartlett, TN

3d • Onsite

About The Position

The Supply Chain Analyst supports Kele's hub-and-spoke distribution network by evaluating supply-side fulfillment options to meet branch-level demand and ensure on-time delivery. The role also develops, tracks, and reports key performance indicators to support network visibility and data-driven supply decisions. The analyst does not own sales orders but is central to supply visibility, inventory health, and cross-branch coordination.

Requirements

• Experience working within a distribution or wholesale environment preferred
• Prior experience with ERP systems required
• Experience with Microsoft Dynamics GP or Infor a plus
• Experience with multi-location or hub-and-spoke distribution networks preferred
• 2–4 years of experience in purchasing, supply chain operations, inventory management, or a related field

Nice To Haves

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, or a related field preferred
• Associate's degree with equivalent relevant experience considered

Responsibilities

• Review and action daily shortage signals generated by the company’s ERP purchasing system.
• Assess each shortage by evaluating local inventory availability, supplier delivery timelines, and network stock positions across the branch system.
• Determine the most appropriate fulfillment path: a.) supplier purchase order, b.) inter-branch transfer, c.) drop-ship order monitoring, or d.) reallocation flag by weighing cost, speed, inventory impact, and customer need date.
• Apply sound procurement judgment to balance service level requirements against inventory risk and fulfillment cost.
• Ensure sourcing decisions do not compromise the inventory position of supplying branches within the network.
• Generate and release purchase orders in the ERP against approved suppliers within established approval thresholds.
• Verify supplier delivery timelines, minimum order quantities, unit cost, and pack sizes before committing to an order.
• Monitor open purchase order status and proactively manage expected arrival dates against customer need dates.
• Respond to and resolve discrepancies including incorrect quantities, pricing variances, damaged goods, and shipment errors.
• Initiate inter-branch transfer orders in the ERP when network inventory availability and delivery timing support fulfillment of branch demand.
• Evaluate regional hub and peer branch stock positions to identify the most effective transfer source.
• Coordinate with branch contacts to confirm quantities, ship dates, and fulfillment method.
• Prioritize network transfers that minimize total supply chain cost while meeting customer commitments.
• Monitor active dropship purchase orders initiated through the sales order process to ensure supplier-confirmed ship dates align with customer need dates.
• Proactively identify and escalate drop-ship delivery risks, including supplier delays, shipment discrepancies, or date misalignments, to the appropriate stakeholder.
• Identify situations where redirecting demand to another branch represents the best supply-side resolution and communicate that recommendation to the appropriate decision owner.
• Provide the supply analysis through network availability, timing, and cost context needed to support a reallocation decision; does not independently reassign or transfer sales order ownership.
• Escalate promptly when no viable fulfillment path can meet the customer need date; document the supply situation clearly in the ERP and notify the relevant stakeholder.
• Monitor branch inventory levels and flag developing shortages before they become ERP-generated signals.
• Partner with the Inventory team to identify excess and slow-moving inventory; support rebalance requests between branches by providing supply-side analysis and coordinating fulfillment actions to improve network efficiency.
• Review sales order pipeline changes and recommend supply adjustments to align with evolving demand.
• Maintain stock-out performance within established targets on assigned products.
• Research and report root causes for recurring stock-out events and recommend corrective actions.
• Serve as the supply-side liaison between branch operations, vendors, and internal stakeholders.
• Communicate delivery updates, pricing changes, cancellations, and order status to relevant parties in a timely manner.
• Coordinate with the sales team to address vendor questions and resolve order discrepancies.
• Inform Sales and Product Management of model number discrepancies, obsolete items, lead time changes, and vendor issues.
• Participate in special projects and additional purchasing duties as assigned.
• Develop and maintain key performance indicators relevant to assigned branches and regional hubs, including stockout rate, fill rate, and IBT turnaround time.
• Track performance against established KPI targets and identify trends, anomalies, or recurring issues requiring attention.
• Report KPI results and supporting analysis to the Manager, Supply & Logistics and the Director, Branch Operations.
• Recommend adjustments to sourcing, transfer, or fulfillment practices based on KPI performance and supply trends.

Benefits

• Medical, vision, and dental insurance
• HSA
• FSA (medical and dependent care)
• 401(k) with employer match up to 4% with immediate vesting
• Employer-paid short- and long-term disability coverage
• Employer-paid basic life and AD&D insurance; supplemental life for employees and dependents available
• Paid time off and paid holidays
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree