About The Position

The Supply Chain Analyst, Replenishment Planner is responsible for providing support to the assigned analysts by fielding inquiries regarding product information, customer orders, and principal related questions. The Supply Chain Analyst, Replenishment Planner will work in conjunction with the principal, sales, internal departments, and warehouses to solve all issues and questions. They partner with other team members to explore opportunities for process improvements while instilling the company’s core values into the day-to-day operations of the department.

Requirements

  • Demonstrates analytical, problem solving, and critical thinking skills.
  • Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner.
  • Ability to meet deadlines and goals by prioritization and effective time management.
  • Excellent interpersonal and communication skills that allow for the development of strong relationships, both internally and externally.
  • Ability to complete root cause analysis to fix problems and not symptoms.
  • Exhibits ambition and willingness to learn.
  • Ability to multitask and switch focus quickly.
  • Deadline-driven, detailed oriented, and conscientious.
  • Must possess good organizational skills and the ability to think strategically.
  • Obtained or working towards Supply Chain degree or Supply designation
  • 1-2 years’ experience in Supply Chain
  • Technical skills (MS Office including Excel, Outlook, PowerPoint, Word)
  • Prior experience using ERP systems
  • Demonstrated Problem solving ability
  • Excellent communication (written and verbal)
  • Organizational skills
  • Detail oriented

Nice To Haves

  • Bachelor’s degree in Business
  • Experience in a fast-paced environment

Responsibilities

  • Provides support services to assigned analysts by managing inbound orders, fielding inquiries regarding product, order, and principal related questions.
  • Manages PO documentation in ERP and supplier portals.
  • Tracking & Tracing of inbound shipments- manage inbound KPIs
  • Collaborate and arrange freight with in-house logistics team, 3PL broker or vendor.
  • Communicates order updates to Customer Service Department regarding ETAs and utilizes reporting and analysis to highlight and understand gaps in supply.
  • Execution of Stock Transfers within the North American Supply Network
  • Prepare and manage customs documentation as needed.
  • Resolve and trouble shoot issues- focus on PO accuracy KPI
  • Processes advanced ship notices, order confirmations, and receipts accurately and within guidelines and alert assigned analyst of any potential issues.
  • Work with internal teams and principals on receiving discrepancies and alert Supply Chain analyst of any potential issues.
  • Resolves conflicts by assisting team, warehouses, principals, sales, and internal departments.
  • Assists other team members, as needed, to achieve departmental goals.
  • Attends and participates in department meetings and other department meetings as needed.
  • Other duties as assigned.

Benefits

  • Defined Contribution Pension Plan (DCPP)
  • Annual Bonus Eligibility
  • Comprehensive group benefits
  • Flexible work schedules
  • Learning, Training, and Development Opportunities
  • A collaborative, innovative environment that encourages freedom to act and an entrepreneurial spirit
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