Supply Chain Administrative Support Team Member

Lowe's Companies, Inc.•Thomasville, NC

1d•Onsite

About The Position

This role provides essential administrative support within the supply chain operations. The team member will work closely with the FFC Operations Support Supervisor, assisting with facility services and ensuring compliance with policies and procedures. Key responsibilities include providing standard information, generating ad hoc reports and analysis, researching discrepancies, performing cycle counts, and supporting reverse logistics and order fulfillment processes. The role also involves onboarding new associates and assisting them with payroll and benefits enrollment, as well as completing special projects assigned by leadership.

Requirements

High School Diploma or GED
1 year experience in operations support role
Basic math and reading comprehension skills
Basic computer skills including a working knowledge of Microsoft Office

Nice To Haves

Experience in distribution center operations
Experience with software applications such as Excel, Access or Lowe’s WMS system
Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
Experience using troubleshooting processes to resolve problems

Responsibilities

Works closely with the FFC Operations Support Supervisor supporting facility services and complying with policies and procedures
Provides standard information about policies and procedures providing updates on changes as applicable
Provides ad hoc reporting and analysis as requested identifying and reporting trends and opportunities related to process gaps to drive operational improvements
Works within established parameters to ensure quality and productivity metrics
Completes basic inbound and outbound discrepancy research partnering with leadership to resolve and identify next steps
Provides guard shack and general administrative support
Performs scheduled cycle count of product in the facility monitoring and verifying process audits, cycle counts, damages, and hazmat processing are completed daily
Performs recount of product when inventory differences occur
Completes reverse logistics key activities
Performs customer wave and allocation in the order fulfillment process
Keeps leadership informed of potential issues/problems related to supporting established timelines
Onboards associates and assists associates with payroll and benefits enrollment
Completes ad hoc projects as assigned by leader