Supplier Success Manager

Remarcable, Inc.•Omaha, NE

12d•Remote

About The Position

Remarcable is seeking a dedicated, product-savvy professional to connect mechanical contractor clients to their relied-upon suppliers via its cloud-based procurement application. This specialized role bridges the gap between technical integration setup, complex product catalog management, and strategic relationship building. The individual will serve as Remarcable’s internal mechanical product expert, working closely with the core Catalog team to master catalog integrity, while simultaneously managing mechanical supplier onboarding, maintaining long-term supplier relationships, and supporting the sales team in technical conversations with new prospects.

Requirements

5+ years of experience in a professional SaaS, project management, or distribution environment.
Deep knowledge of mechanical construction, HVAC, plumbing, or piping product lines, parts workflows, and purchasing terminology.
Familiarity with API, EDI integrations, or software data configurations is highly valued.
Enjoy digging into complex spreadsheet data and catalog hierarchies.
Comfortable conducting software demonstrations, running training sessions, and jumping on calls with sales prospects.
Exceptional organization, high adaptability, clear communication, and a strong sense of ownership over projects.

Nice To Haves

Technical integration awareness.

Responsibilities

Partner closely with the Catalog team to answer catalog-specific questions, validate product descriptions, and ensure mechanical supplier catalogs are cleanly mapped and structurally accurate.
Onboard new mechanical suppliers and proactively establish, nurture, and maintain active long-term relationships with them.
Act as the technical subject matter expert for the sales team during conversations with new mechanical contractors and suppliers, helping to articulate how the platform handles complex mechanical workflows.
Determine the best method of integration for each supplier, working through API, EDI, or OCR data channels. Coordinate with supplier integration teams to establish correct mapping, run pre-live testing, and deploy solutions on schedule.
Provide clear training to suppliers on processing quotations and purchase orders through Remarcable. Create or edit technical setup documentation for supplier reference.