Supplier Quality Support

Legacy Talent Search • Dallas, TX

7d • Hybrid

About The Position

Legacy Talent Search is currently seeking candidates for a Supplier Quality Support (SQS) role in the Dallas, Texas Metro area. Our client is a well-established leader in the food manufacturing industry known for its commitment to quality, food safety, customer partnerships, and continuous improvement. This position will serve as a key liaison between the organization and McDonald’s Field Office teams, Owner/Operators, distribution centers, and other partners throughout the assigned market.

Requirements

• Bachelor’s degree required.
• Minimum of 3 years of food industry experience.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Customer-focused approach with strong problem-solving abilities.
• Ability to professionally present information in formal meeting and presentation settings.
• Ability to independently plan, prioritize, and deliver results.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Professional demeanor and ability to effectively represent the organization with customers and business partners.

Nice To Haves

• McDonald’s restaurant experience strongly preferred.

Responsibilities

• Develop and maintain strong business relationships with McDonald’s Field Office staff, Owner/Operators, and distribution centers throughout assigned markets.
• Champion company business philosophies, quality and food safety improvement initiatives, product standards, and other relevant information throughout the McDonald’s system.
• Participate in the development and execution of the Field Team’s annual strategic plan and provide regular updates regarding assigned areas of responsibility.
• Partner with McDonald’s Menu Innovation, U.S. Operations, and Field Office teams to support new product and platform development, testing, and deployment.
• Identify opportunities to improve product and platform integration within restaurants and support new restaurant innovations.
• Participate in front-of-house and behind-the-counter field data collection focused on restaurant operations, equipment calibration and performance, and product quality.
• Gather product performance and customer satisfaction information while identifying opportunities for improvement.
• Troubleshoot product quality concerns in the field and communicate findings internally to key stakeholders to support effective resolution.
• Monitor and manage product damages within assigned distribution centers.
• Communicate information regarding planned promotional activities, limited-time offers, and regional product activity to Field Service leadership.
• Maintain a strong understanding of McDonald’s restaurant operations, equipment, distribution systems, and quality expectations.
• Develop a thorough understanding of company manufacturing processes, food safety requirements, and product quality attributes.
• Participate in various McDonald’s field activities and events, including Field Office Meetings, National Field Office Meetings, conventions, purchasing committee meetings, and Ronald McDonald House Charity events.
• Identify opportunities to involve company leadership in customer activities and further strengthen relationships throughout the McDonald’s system.

Benefits

• Competitive base salary based on experience, with approximately $100,000–$135,000 compensation DOE.
• 14% annual bonus opportunity.
• Company vehicle provided.
• Relocation assistance of approximately $15,000–$20,000 available for qualified candidates.
• Comprehensive benefits package.
• Opportunity to work in a highly visible, customer-facing position supporting and strengthening relationships throughout the McDonald’s system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level