Supplier Quality Specialist

Prismier•Bolingbrook, IL

2d•$65,000 - $75,000•Onsite

About The Position

At Prismier, Quality isn't just one department's responsibility. It touches everything we do, from the suppliers we partner with to the parts we deliver to our customers. We're looking for a Supplier Quality Specialist to work closely with our Director of Quality and help keep our quality systems, supplier quality activities, documentation, and continuous improvement efforts moving forward. This is a hands-on role for someone who is organized, detail-oriented, comfortable following up and asking questions, and enjoys working across different areas of a small manufacturing company. You'll have the opportunity to take ownership of important quality processes while continuing to learn and grow within the Quality team.

Requirements

Strong attention to detail and a genuine commitment to quality
Excellent organization and follow-through
The ability to manage multiple priorities without losing sight of the details
Strong written and verbal communication skills
Confidence communicating and following up with suppliers, customers, and internal team members
A problem-solving mindset and willingness to dig into an issue to understand what happened
A strong sense of ownership and accountability
Comfort working independently while also being part of a collaborative team
The ability to work in a fast-paced manufacturing environment where priorities can change
Curiosity and a willingness to learn new quality processes, systems, and manufacturing concepts
A customer-focused mindset that aligns with Prismier's Core Values
Previous experience in manufacturing, quality, supplier quality, supply chain, purchasing, or a related environment preferred
Experience working with quality documentation, records, or Quality Management Systems
Strong computer skills, including Microsoft Office and Excel
Ability to organize, analyze, and communicate quality and supplier performance data

Nice To Haves

Experience working with suppliers or coordinating supplier-related issues is a plus
Experience with ISO 9001 is preferred
Experience with UniPoint or another Quality Management System is a plus
Familiarity with PPAP and APQP processes is preferred
Experience with nonconformances, corrective actions, SCARs, RMAs, or root cause analysis is a plus
Familiarity with supplier scorecards, supplier audits, or supplier performance management is a plus
Experience with RoHS, REACH, Conflict Minerals, Certificates of Conformance, or similar customer and regulatory documentation is a plus

Responsibilities

Support the Director of Quality with day-to-day Quality Department activities, projects, documentation, and follow-up
Coordinate supplier quality issues, including supplier nonconformances, corrective actions, containment, and resolution
Issue and track Supplier Corrective Action Requests (SCARs), following up with suppliers and helping ensure corrective actions are completed and effective
Help monitor supplier performance by tracking quality, delivery, responsiveness, and other key metrics
Identify supplier trends, recurring issues, and opportunities for improvement
Support supplier qualification and onboarding by reviewing certifications, capability information, quality documentation, and other required records
Maintain supplier approvals, certifications, quality records, and related documentation within UniPoint
Prepare, review, and coordinate PPAP documentation for customer and supplier requirements
Assist with APQP and new product introduction activities as needed
Work directly with suppliers to obtain quality and compliance documentation and resolve outstanding issues
Respond to customer and supplier documentation requests, including Certificates of Conformance, RoHS, REACH, Conflict Minerals, and other compliance requirements
Support supplier audits, assessments, and quality reviews by gathering documentation, tracking findings, and following up on action items
Assist with customer RMAs, nonconformances, and investigations, particularly when supplier-related issues are involved
Partner with Quality, Supply Chain, Engineering, Operations, and Manufacturing to resolve quality concerns and keep issues moving toward resolution
Review quality records and documentation for accuracy, completeness, and compliance with customer, ISO, and Prismier requirements
Track quality data and help create reports and scorecards that identify trends, risks, and improvement opportunities
Help organize root cause and corrective action information and support problem-solving activities
Maintain accurate and organized electronic quality records in Prismier's paperless environment
Support internal and external audits and other Quality Management System activities as needed
Look for opportunities to make our quality processes more efficient, organized, and effective
Be a positive contributor to the Quality team and Prismier's culture
Jump in and help with other Quality Department needs as they come up because, in a small company, we all wear more than one hat