Supplier Quality Specialist (Starship Supply Chain)

SpaceX•Hawthorne, CA

6d•$85,000 - $130,000•Onsite

About The Position

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. This role focuses on improving the issue ticket landscape within the Starship Supply Chain, identifying specific actions to enhance vendor performance, and owning non-conformances found in production. The specialist will triage lots, drive corrective actions with vendors, and partner with them to institute new processes to reduce issues and supply chain risk. The position involves improving existing quality management processes, managing containment, receiving, and precision inspection non-conformances, and finding paths to resolution while enhancing surrounding processes to reduce the total issue ticket landscape. The goal is to create improvements within SpaceX’s supply base to facilitate a more stable supply chain, provide technical support onsite at suppliers, and work closely with engineering, procurement, and production teams to assure high-quality parts and services. The role requires analyzing quality metrics, partnering with supply chain reliability engineers, reviewing and assessing supplier manufacturing processes and quality systems, and providing feedback on manufacturing methods and technologies. Key responsibilities include executing supply chain non-conformance management processes, supporting containment actions, and cultivating a network across SpaceX to build relationships with cross-functional groups to identify, reduce, and eliminate impacts from vendor defects. The team member will also assist in developing policies, standards, processes, and documentation.

Requirements

High school diploma or equivalency certificate.
Bachelor's degree in engineering or supply chain OR 2+ years of professional experience in engineering, supply chain, manufacturing, or quality field in lieu of a degree.

Nice To Haves

Bachelor’s degree in engineering or supply chain.
Experience with sharing information and influencing others. Strong written and verbal communication skills, able to liaise cross functionally, internally and externally, make presentations to team members and management.
Strong understanding of manufacturing processes and technical requirements.
Deep technical domain experience in one or more commodity types, such as machined, avionics, or composite parts.
Experience reading engineering drawings, including Geometric Dimension and Tolerance (GD&T).
Experience with AS9100 or similar quality management system standard.
Knowledge of supplier quality processes (Part or Supplier Approval Processes, First Article Inspection Reports, etc.).
Direct experience interfacing with suppliers, corrective/ preventive action systems, supplier portals.
Experience in a supplier development capacity.
Proficiency in MS Office applications.
Proficiency with lean concepts and statistical and data analytics.

Responsibilities

Improve the issue ticket landscape as it pertains to our specific products.
Dissect the issue ticket landscape, and identify specific actions to improve vendor performance.
Own the non-conformances found in production, triage lots, and drive corrective actions with vendors.
Partner with the vendors to institute new processes or actions to reduce the amount of issues and reduce supply chain risk.
Improve our existing quality management processes while working with vendors to improve their performance.
Manage our containment, receiving, and precision inspection non-conformances, and find a path of resolution for the non-conformances that exist. In parallel, identify ways to enhance and update the variables surrounding these processes, to reduce the total issue ticket landscape.
Create improvements within SpaceX’s supply base to facilitate a more stable supply chain.
Provide technical support onsite at suppliers as appropriate to ensure part reliability.
Work closely with engineering, procurement, and production teams to assure high quality parts and services that meet all requirements.
Analyze quality metrics to identify trends and pinpoint systemic root causes.
Partner with supply chain reliability engineers to eliminate recurring non-conformances and ensure part reliability, including supplier improvement plans.
Review and assess supplier manufacturing processes and quality systems, including new supplier onboarding and audit evaluation.
Provide feedback as appropriate on manufacturing methods and technologies during supplier product lifecycle.
Execute supply chain non-conformance management processes, including SDR, MRB, return to vendor (RTV), supplier corrective and preventive action (CAPA), and production issue ticket review.
Support containment actions associated with non-conforming products, including identification of product location, coordination with supply chain reliability engineers to mitigate flight risk and actions required to drive root cause analysis.
Cultivate network across SpaceX and build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from vendor defects.
Assist the team in developing policies, standards, processes, and documentation as necessary to ensure continued success.

Benefits

Comprehensive medical, vision, and dental coverage
Access to a 401(k) retirement plan
Short and long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
Paid sick leave
Long-term incentives, in the form of company stock or long-term cash awards
Potential discretionary bonuses
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan