Supplier Quality Manager

Cencora • USA > PA > Remote, NJ

20h • Hybrid

About The Position

The Supplier Quality Manager is responsible for ensuring suppliers meet World Courier quality standards and compliance requirements while driving continuous improvement in supplier performance. This role involves developing and maintaining supplier quality programs, conducting audits, and managing supplier relationships to ensure the delivery of high-quality materials and services. The Supplier Quality Manager collaborates across departments to align supplier performance with organizational goals and regulatory standards.

Requirements

• Bachelor’s degree in Engineering, Quality Management, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in supplier quality management, quality assurance, or a similar role.
• Strong knowledge of quality management systems (e.g., ISO 9001, GDP).
• Experience with supplier audits, corrective actions, and root cause analysis.
• Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, FMEA, SPC).
• Knowledge of regulatory requirements such as FDA, EMA, or other relevant standards.
• Excellent analytical and problem-solving skills.
• Strong project management and organizational abilities.
• Effective communication and interpersonal skills to collaborate with suppliers and cross-functional teams.
• Ability to negotiate and influence supplier performance.
• Proficient in quality management software and tools.
• Having a high sense of dedication and collaboration to support quality department’s initiatives and moving quality excellence forward.
• Detailed, well-organized and able to multi-task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines.
• Strong drive to remain focused, self-motivated and committed to completing or achieving tasks.
• Be open minded to industry/organizations change and learn/adopt new skills/knowledge/tools to drive success.
• Excellent skills in Microsoft Office (Excel, Word and PowerPoint).
• Able to work independently and lead a team when required.

Nice To Haves

• Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or similar.
• Experience in pharmaceutical, medical device, or highly regulated industries.
• Familiarity with ERP systems and supply chain management software.

Responsibilities

• Develop and implement supplier quality management policies, procedures, and standards.
• Partner with global QA to establish and maintain supplier qualification and approval processes.
• Define key performance indicators (KPIs) to monitor supplier quality and performance.
• Conduct regular supplier audits to ensure compliance with quality standards, regulatory requirements, and company specifications.
• Perform risk assessments for suppliers and identify opportunities for improvement.
• Prepare audit reports, corrective actions, and follow-up plans for supplier quality issues.
• Build strong relationships with suppliers to foster collaboration and alignment.
• Communicate quality expectations clearly and provide feedback to suppliers on performance.
• Work closely with suppliers to implement corrective actions and resolve quality issues.
• Investigate supplier-related quality issues and implement root cause analysis to prevent recurrence.
• Collaborate with internal teams to address and resolve supplier-related challenges.
• Ensure timely resolution of non-conformance reports (CAPA) and deviations.
• Ensure suppliers comply with industry standards, regulatory requirements, and certifications (e.g., TSA, GDP).
• Maintain supplier quality documentation in accordance with company and regulatory standards.
• Stay updated on changing regulations and ensure supplier compliance.
• Drive continuous improvement efforts across the supplier base to enhance quality, efficiency, and cost-effectiveness.
• Partner with internal supplier management teams to reduce lead time and improve operational efficiency.
• Implement best practices for supplier quality management.

Benefits

• Competitive Salary: up to $95,000 per year, dependent on experience
• Company Bonus Plan
• Comprehensive Benefits
• Paid Time Off: Generous vacation and paid holidays
• Professional Development
• Work-Life Balance
• medical, dental, and vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior