Supplier Quality Engineer

Safetrust

1d•Onsite

About The Position

Safetrust is building the future of identity. Imagine a world where your phone, wearable, or digital credential becomes your secure key—unlocking buildings, systems, and experiences seamlessly across physical and digital environments. That’s what we do. Our platform combines IoT devices, mobile credentials, and cloud-native architecture to power secure access for Fortune 200 companies and global enterprises. As we evolve from a hardware-centric model to a platform and services-driven business, marketing plays a critical role in shaping how the market understands—and adopts—Safetrust. Position Overview The Supplier Quality Engineer (SQE) is responsible for ensuring that all externally sourced materials and components supplied meet Safetrust’s quality standards, technical specifications, and customer requirements. This role serves as a critical link between suppliers and internal teams, driving supplier performance, managing quality issues, and supporting both production and new production introduction(NPI) activities. The ideal candidate is detail-oriented, analytically strong, and experienced in working with suppliers in a fast-paced, quality-driven environment. Why This Role Matters This role plays a critical part in ensuring product quality, supplier reliability, and overall customer satisfaction. By strengthening supplier performance and proactively addressing risks, the SQE directly supports operational efficiency and scalable growth across Safetrust’s global supply chain.

Requirements

Bachelor’s degree in Engineering (Electrical, Electronics, or related field)
2–5 years of experience in Supplier Quality, Quality Engineering, or a related field
Experience working with international suppliers preferred
Strong understanding of supplier quality processes and continuous improvement practices
Proven ability to manage supplier performance and drive issue resolution
Strong analytical and problem-solving skills
Effective communication and cross-functional coordination
High attention to detail and quality standards
Ability to work independently and manage multiple priorities under pressure
Proficiency in English (reading and writing)

Nice To Haves

Hands-on experience with quality tools and methodologies, including: 8D, 5 Why, FMEA, SPC, and Control Plans
Experience conducting supplier audits aligned to ISO 9001 and/or IATF 16949 standards
Strong stakeholder management and supplier engagement capabilities

Responsibilities

Conduct supplier audits on-site (in Ha Noi or Dong Nai) to assess compliance with quality standards and requirements
Monitor supplier quality performance through defined metrics and KPIs
Lead supplier corrective action requests (SCAR)
Perform root cause analysis using tools such as 8D, 5 Why, Fishbone
Track and verify effectiveness of corrective and preventive actions
Lead Supplier Corrective Action Requests (SCAR) and ensure timely resolution
Perform root cause analysis using structured methodologies such as 8D, 5 Why, and Fishbone
Track, validate, and verify effectiveness of corrective and preventive actions
Manage supplier-initiated changes, including PCN (Product Change Notice) and ECN (Engineering Change Notice)
Ensure all changes are properly evaluated, validated, and approved prior to implementation
Partner with internal stakeholders to assess risk and impact of supplier changes
Support production teams in resolving supplier-related quality issues
Participate in NPI activities, including part qualification, validation, and supplier readiness
Collaborate cross-functionally with Engineering, Production, and QA teams to ensure seamless product introduction