Supplier Quality Engineer
About The Position
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. We are launching a new manufacturing site in Salisbury, NC focused on cold plates and liquid-cooled infrastructure products. This is a builder’s role: we’re looking for a Supplier Quality leader with proven results standing up supplier quality at a facility from ground zero—creating the processes, developing the team, qualifying suppliers, and driving stable ramp to volume. You will lead supplier quality strategy and execution across cold plate, precision machining, fluid handling, and surface finishing/plating supply chains. You’ll also manage a team of Incoming Quality Inspectors, establishing robust incoming controls and escalation pathways while partnering closely with Engineering, NPI, Operations, and Program Management.
Requirements
- Bachelor’s Degree in Engineering (Mechanical, Manufacturing, Electrical, Industrial, or related).
- 7+ years in Supplier Quality / Manufacturing Quality in precision machined, plated, or liquid cooling products.
- Demonstrated success building or scaling quality systems at a new site or major facility expansion.
- Strong working knowledge and hands-on leadership using PPAP (PFMEA, Control Plan, MSA, capability, PSW).
- Experience leading supplier audits and driving corrective actions to verified closure.
- Required experience working with nickel plating and silver plating suppliers, including supplier qualification, process controls, plating specifications, coating thickness/adhesion verification, and corrective actions.
- Ability to operate hands-on in a manufacturing environment (supplier floor + site floor).
Nice To Haves
- Experience with cold plates, liquid cooling systems, thermal management products, or high-performance computing infrastructure.
- Experience with liquid cooling systems and cold plate failure modes (leak, contamination, corrosion, seal integrity, plating adhesion/coverage, material compatibility, and thermal performance).
- Working knowledge of ISO 9001 environment and customer audit readiness.
- Lean/Six Sigma (Green Belt+) or equivalent structured CI experience.
Responsibilities
- Stand up the Supplier Quality function for a new facility: governance, SOPs, templates, and operating cadence.
- Establish and deploy PPAP-based supplier readiness expectations aligned to customer requirements and internal standards.
- Build a scalable model for supplier onboarding, qualification, risk tiering, and ongoing supplier performance management.
- Lead supplier capability assessments and qualification activities (QMS/process audits, special process validation, traceability, calibration, ESD controls as applicable).
- Own supplier PPAP strategy and execution including: Design records & change control alignment, Process Flow, PFMEA, Control Plan, MSA/GR&R, capability studies (Cp/Cpk where applicable), FAI / dimensional layouts, Material certs, compliance requirements, Part Submission Warrant (PSW) approval and supplier readiness sign-off.
- Drive supplier corrective actions and verify effectiveness through data and re-validation.
- Partner with Engineering/NPI to identify CTQs and ensure suppliers can meet dimensional, plating, leak integrity, cleanliness, thermal performance, reliability, and cosmetic expectations.
- Support quality planning and validation for cold plates, surface finishing/plating, and liquid cooling products.
- Ensure supplier processes support leak integrity, cleanliness/contamination control, material compatibility, plating quality, corrosion resistance, and thermal performance.
- Lead Incoming Quality Control strategy: inspection plans, sampling, gage control, inspection work instructions, and disposition workflows.
- Build and manage supplier performance scorecards (PPM/DPPM, escapes, OTD, COPQ, audit performance).
- Lead containment and escalation for supplier issues (stop-ship criteria, sorting, deviations/waivers, MRB support).
- Drive structured problem solving with suppliers using 8D / A3 / 5-Why / Ishikawa.
- Implement preventive actions tied to PFMEA risk reduction and field/production feedback.
- Drive supplier process improvement focused on yield, cycle time, reliability, and cost of poor quality.
- Lead, coach, and develop a team of Incoming Quality Inspectors (scheduling, training, work allocation, and performance management).
- Build training and certification plans for inspectors (inspection methods, blueprint/GD&T basics, gage use, workmanship standards).
- Ensure consistent execution of incoming inspection and clear escalation to SQE/Engineering.
Benefits
- Competitive base salary
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&DJBL TA - Job Requisition Process Status, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunity
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
