Supplier Quality Engineer

Whisker•Juneau, WI
•Onsite

About The Position

The Supplier Quality Engineer ensures incoming parts and materials meet Whisker’s quality standards, minimizes supplier-related defects, and maintains operational efficiency through root cause analysis, corrective actions, and inventory management. The role is critical to maintaining supplier partnerships and ensuring production runs smoothly. The position works onsite four or more days per week. Whisker’s team is based in Auburn Hills, Michigan, and Juneau, Wisconsin.

Requirements

  • Associate or bachelor’s degree in a related discipline, such as Quality, Engineering, or Manufacturing, or equivalent experience.
  • At least 2 years of experience in Supplier Quality, Receiving Inspection, or a similar role.
  • Proficiency with basic metrology tools such as tape measures, calipers, and micrometers.
  • Experience with nonconforming material processes and supplier corrective actions (SCARs).
  • Strong organizational skills and ability to manage multiple priorities.
  • Familiarity with inventory management systems and RMA processes.
  • High attention to detail and problem-solving ability.
  • Excellent interpersonal and communication skills.
  • Ability to work collaboratively with internal teams and external suppliers.
  • Ability to maintain confidentiality of proprietary information.
  • Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions.
  • A high degree of initiative and self-motivation, with the ability to motivate others.
  • Ability to establish and maintain cooperative working relationships with team members and colleagues.
  • Comfort with office pets, including cats and dogs.

Nice To Haves

  • Bachelor’s degree in Engineering.
  • Quality Engineering experience in a high-volume production environment, preferably in consumer electronics.
  • ASQ Certified Quality Engineer or Certified Reliability Engineer certification.
  • Six Sigma Green Belt or Black Belt certification.
  • Previous experience in plastic injection molding and printed circuit board manufacturing.

Responsibilities

  • Perform receiving inspections on incoming materials using basic metrology tools such as tape measures, micrometers, and calipers.
  • Approve or reject materials based on specifications and quality standards.
  • Issue and manage supplier corrective actions (SCARs) for nonconforming materials.
  • Follow up to ensure corrective actions are implemented effectively and closed.
  • Assist with supplier development to improve quality performance.
  • Quarantine and manage on-hold inventory, including labeling, storage, and disposition.
  • Lead sorting and containment activities to minimize production disruptions.
  • Work with internal stakeholders to determine material disposition.
  • Process and track RMAs for defective materials.
  • Collaborate with suppliers to resolve quality issues and coordinate returns or replacements.
  • Maintain inspection records, supplier quality performance metrics, and corrective action logs.
  • Provide data and insights for monthly quality performance reviews.
  • Work with Manufacturing, Operations, and Engineering teams to resolve material quality issues.
  • Participate in cross-functional meetings to align on quality objectives.
  • Support the development of inspection processes to improve efficiency and accuracy.
  • Contribute to Lean and Six Sigma initiatives related to supplier quality.
  • Perform additional responsibilities when required.

Benefits

  • Premium medical, dental, and vision insurance.
  • Paid parental leave.
  • Whisker Parents Program.
  • One day of “pawternity” leave for a new pet adoption.
  • Pet insurance discount.
  • 401(k) match.
  • Flexible spending accounts.
  • Company-paid short-term disability and life insurance.
  • Employee Assistance Program (EAP).
  • Generous paid time off.
  • 14 paid holidays.
  • Top-of-the-line equipment.
  • Pet-friendly office.
  • Whisker products and swag.
  • Continuing education support.
  • On-site gym with Peloton.
  • Referral program.
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