Supplier Quality Engineer

Cisco•San Jose, CA

About The Position

You will be part of Cisco’s Global Supplier Management - Component Quality and Technology organization. We are a high-visibility, cross-functional team dedicated to ensuring the integrity of the hardware that powers the internet. We work collaboratively with professionals in Quality, Supplier Management, Engineering, and IT to maintain rigorous technical standards and drive resilient supply chain solutions on a global scale. As a Supplier Quality Engineer, you will lead and govern quality management for critical hardware commodities, including Interconnects, Mix Signal & Timing (MST), and Power components. You will ensure all vendor-supplied parts exceed Cisco’s rigorous technical standards by implementing world-class quality frameworks. By leveraging advanced data analytics and AI, you will monitor and mitigate supply chain risks, champion root cause analysis (RCA), and drive continuous improvement through Supplier Corrective Action Requests (SCARs) and Quality Improvement Plans (QIPs). This role is pivotal in shaping the future of Supplier Quality Management and elevating the customer experience through proactive, data-driven quality governance.

Requirements

B.S. in Engineering or equivalent field with a strong understanding of Operations and Supply Chain principles.
3–5 years of experience in Supply Chain management, specifically within hardware commodities.
3–5 years of direct experience in Supplier Quality Management.
Demonstrated proficiency in problem-solving methodologies including RCA, CAPA, 8D, Failure Analysis, and ISO 9001 standards.
1–3 years of experience in Project Management within a technical or manufacturing environment.

Nice To Haves

Master’s degree in Engineering or a related technical discipline.
Proven experience in electronics manufacturing environments.
Possession of relevant Supplier Quality Certifications or Six Sigma Black Belt.
Advanced knowledge of data analytics tools and their application in quality management.
Strong cross-functional communication skills with the ability to influence stakeholders at all levels.

Responsibilities

Govern supplier quality management for hardware commodities (Interconnects, MST, Power) to ensure compliance with Cisco’s standards.
Collaborate with cross-functional engineering and operations teams to resolve complex quality issues.
Implement and manage quality frameworks, including SCARs and Quality Improvement Plans.
Utilize advanced data analytics and AI tools to monitor supply chain performance and mitigate risks.
Lead root cause analysis (RCA) and failure analysis initiatives to drive continuous improvement.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (non-sales roles)
performance-based incentive pay (sales roles)