Supplier Quality Engineer II - Mechanical

Ergotron•Eagan, MN

About The Position

Ergotron is seeking a Supplier Quality Engineer to ensure supplier-provided components and products are safe, reliable, and meet customer expectations. The role serves as the quality liaison among suppliers, design engineers, manufacturing teams, and customers throughout product development and ongoing supplier performance monitoring. It includes supplier qualification and development, quality planning and validation, corrective action, material disposition, and continuous improvement of the supply chain and quality management system. The engineer participates in cross-functional product development, analyzes test data, leads product and process quality reviews, and supports product releases. The position also involves supplier audits and evaluations, monitoring quality metrics, facilitating improvement projects, and applying problem-solving and statistical methods. Some travel may be required for business system audits and new product qualifications. The role supports site-specific quality management system initiatives.

Requirements

Bachelor’s degree in engineering.
At least 3 years of demonstrated quality engineering, process engineering, or Lean continuous-improvement results.
Proven ability to work with corporate personnel, suppliers, and customers on quality engineering topics.
Experience in ISO 9001-based quality systems and Lean environments.
Solid understanding of statistical methods and their application to product or process engineering.
Experience with typical quality gauges, instrumentation, and engineering drawings.
Experience with Lean Kaizen activities and Lean tools such as SQDC boards, Gemba walks, 5S, SMED, TPM, value stream mapping, Kanban, and standard work.
Strong problem-solving, analytical, and critical-thinking skills, including the ability to handle change in a progressive and growing organization.
Ability to communicate effectively with internal and external resources, with well-developed written and verbal communication skills.
Strong interpersonal and teamwork skills.
Strong Microsoft Suite skills.
Ability to perform the physical requirements of the job as described for the position.

Nice To Haves

Certified Six Sigma Green Belt or Lean champion.
Experience in a fast-paced manufacturing environment involving new product development with mechanical, electrical, and software elements.
Project management experience in quality or continuous-improvement areas.
Experience with Power BI software and Oracle.

Responsibilities

Participate in cross-functional product development teams, analyze test data, and lead product and process quality reviews to ensure products meet customer, corporate, and industry requirements for safety and efficacy.
Lead root cause analysis and implement, review, and close corrective and preventive actions for product nonconformances involving suppliers, assembly, and customers; verify that actions are effective and appropriate.
Promote compliance with Ergotron’s quality policy, quality system, applicable standards, and regulatory requirements; maintain quality metrics and lead improvement teams for the ISO 9001, ISO 14001, and ISO 13485 quality management system.
Evaluate and develop domestic and international suppliers using business system surveys, on-site evaluations, supplier scorecards, and product-specific control plans.
Support Design and Sourcing with supplier material cost reduction, identification of capable new suppliers, product enhancements, and deviation activities.
Lead material review boards and ensure product dispositions meet customer requirements without compromising Ergotron quality standards.
Monitor product safety and efficacy using FMEA, product design reviews, and design validation testing (D/MVT).
Create project-specific quality plans to validate product design, manufacturing processes, and tooling; review and approve product releases to ensure input requirements meet or exceed output performance.
Organize, facilitate, and promote continuous-improvement projects.
Use problem-solving, analytical, and statistical tools to make data-based decisions, including A3, 8D, 5 Whys, Fishbone, error proofing, variation analysis, SPC, MSA, and DOE.
Travel as needed for business system audits and new product qualifications.
Support site-specific quality management system initiatives for continuous process improvement and perform additional duties as requested.

Benefits

Competitive wages, including base pay and position-dependent bonus and/or incentive pay.
Medical, dental, vision, life, and disability coverage.
Tuition reimbursement.
401(k) with employer match.
Employee Assistance Program (EAP).
Paid Time Off programs that include vacation and sick and safe time.
Eleven paid holidays.
Ten weeks of paid maternity leave.
Four weeks of paid paternity leave.
Three days of paid grandparents leave.
Career milestone recognition program.