Supplier Quality & Development Manager

Henkel group • Rocky Hill, CT

2d • $95,000 - $110,000 • Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

• Bachelor’s degree in Engineering, Chemistry, or related field with 6+ years of experience in supplier or quality management
• Hands-on experience with audits, Supplier Complaint Management System, supplier onboarding, and change management
• Strong capability in performance monitoring, data analysis, and supplier KPI evaluation
• Proficient in problem-solving tools such as 8D, root cause analysis, and statistical data review
• Skilled in stakeholder communication, negotiation, and cross-functional collaboration
• Fluent in English, experienced in ERP (preferably SAP), and comfortable with supplier-facing leadership roles

Responsibilities

• Trains and supports supplier complaint coordinators in use of the SCMS system and SCMS maintenance, incl. escalation support when needed, extracting and analyzing the suppliers’ complaints report, supporting the claim process and identifying opportunities for improvement
• Supports the realization of Supplier Complaint Reduction Programs and delivers on the Supplier Development Program
• Supports Product Development in the selection process of new suppliers and joint development programs
• Supports the Audit Plan in the region by audit activities and auditor’s tasks (reports and database update) and in some cases facilitates customer audits of 3PM suppliers and supports customer requirement implementation to suppliers. Supports the internal audit and external audit, and customer audits.
• Creates and revises quality documents in respective databases
• Supports Supplier Quality & Development Team to apply the global strategy and program in the region
• Supports Management of Change Process for Raw / Packaging / 3PM projects as defined in the procedure

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior