Supplier Performance Manager
About The Position
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! At Ontic, we’re giving established aircraft a new lease on life. We’re a leading global aerospace OEM, providing complex engineered parts and repair services for established aircraft across the defense and commercial markets. With more than 45 years of manufacturing and aftermarket support experience, our teams help keep critical aircraft flying safely around the world. We’re looking for a Supplier Performance Manager to lead supplier performance for one of our manufacturing sites and turn complex supply chain challenges into measurable results. This is a highly visible, hands-on leadership role. You’ll lead a team of Supplier Performance Specialists, tackle critical supplier constraints, accelerate recovery plans and ensure the materials our operations need arrive on time, at the right quality and with the reliability our customers depend on. If you enjoy solving tough supplier problems, leading teams and seeing the direct impact of your work on manufacturing performance, this could be the opportunity for you. At Ontic, we embrace the challenge.
Requirements
- Bachelor’s degree in Supply Chain, Engineering, Operations, Business or a related field; Master’s degree preferred.
- 8+ years of relevant experience in supply chain, supplier management, procurement, manufacturing operations or a related discipline.
- Experience within Aerospace & Defense, aviation or another highly regulated manufacturing environment strongly preferred.
- 3+ years of people leadership experience, ideally within a manufacturing, plant or site-led environment.
- Strong experience in areas such as: Supplier performance management and recovery, Production-driven supply chain environments, Material shortage and constraint management, Supplier capacity and risk management, MRP/ERP systems such as SAP or Oracle, Root Cause Corrective Action (RCCA), 8D problem solving, Lean and Six Sigma methodologies, Performance analysis and continuous improvement.
- Understand how supplier performance translates directly into shop-floor execution, customer delivery and business performance.
- Comfortable operating in a fast-paced manufacturing environment where priorities can change quickly and strong judgment matters.
- Ability to make sound decisions under pressure.
- Ability to turn complex information into clear actions and priorities.
- Ability to hold suppliers accountable while building productive long-term relationships.
- Ability to communicate confidently from the shop floor to the executive level.
- Ability to balance immediate production requirements with sustainable supplier improvement.
- Ability to develop strong, accountable teams.
- Ability to influence across functions, sites and suppliers.
- Ability to bring structure and operational discipline to challenging situations.
- Must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person ” as defined by 22. C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee.
Nice To Haves
- Master’s degree preferred.
- Experience within Aerospace & Defense, aviation or another highly regulated manufacturing environment strongly preferred.
Responsibilities
- Lead, coach and develop Supplier Performance Specialists, creating clear priorities and a strong culture of accountability.
- Translate production schedules, shortages and operational risks into focused supplier actions and recovery plans.
- Lead supplier recovery activity for past-due orders, material shortages, production disruptions and line-down risks.
- Prioritize supplier intervention based on business impact, including customer commitments, production continuity and revenue exposure.
- Own and improve key supplier performance metrics, including: On-Time Delivery (OTD), Past-due and delinquency reduction, Supplier lead-time adherence, Supplier quality performance and PPM, Supplier escapes affecting site operations.
- Establish clear actions, owners, milestones and recovery dates with underperforming suppliers.
- Serve as the primary escalation point for critical supplier issues affecting site output.
- Identify and mitigate emerging risks including capacity constraints, single- and sole-source dependencies, long-lead materials and constrained components.
- Coordinate cross-site activity where suppliers support multiple Ontic locations.
- Provide clear, data-driven supplier performance updates to site leadership and global supply chain leaders.
- Use Lean, Six Sigma, 8D and Root Cause Corrective Action methodologies to eliminate recurring issues and improve supplier capability.
- Share best practices and lessons learned across Ontic to strengthen supplier performance maturity.
Benefits
- Comprehensive medical insurance
- Competitive PTO, holiday pay, and sick leave
- Company 401(k) plan with up to 4% matched contribution
- Annual bonus program — varies by level and is discretionary based on company and individual performance
- Flexible working arrangements, where applicable
- Paid volunteering opportunities
- Access to mental health champions across our sites
- Commitment to development
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
