Supervisory Medical Supply Technician (Sterile Processing)

Veterans Health Administration • Bronx, NY

4d • Onsite

About The Position

The Supervisory Medical Supply Technician (Sterile Processing) works in the Sterile Processing Service at the James J. Peters VA Medical Center under the direct supervision of the Assistant Chief. The incumbent delegates assignments, monitors timeliness and quality of work, evaluates performance, serves as a subject matter expert for sterile processing and works in support of the SPS management team. Duties Total Rewards of a Allied Health Professional Duties are included but not limited to: Works in support of the Sterile Processing Service management team. Oversight into all QA and process improvement in Sterile Processing Service. Monitoring and documentation (e.g., biologic, temperature / humidity, following SOPs) and reporting to SPS leadership, and oversight committees. Will serve as the subject matter expert to guide staff through the proper procedures. Responsible for checking the quality of the work, monitoring and reporting on the status of the work being performed, ensuring that all work adheres to established policies and procedures, reviewing work in progress and spot checking work not requiring review to ensure completed work meets the demands of the facility and quality standards, assessing the quality and quantity of work by reviewing the cleaning, reprocessing, and distribution of reusable medical devices (RMD) processed, supplies, and providing information to management officials concerning performance issues, assignment changes and task completion. Must be familiar with all of the duties performed in Sterile Processing Service as well as standard operating procedures and manufacturers guidelines and should be able to support the staff to finish the work. Covers the QA Coordinator during absences. Responsible to create high-risk policies, protocols based on manufacturer instructions and to complete employees' competencies. Complete work assignments with relative independence and minimal guidance, personally setting the deadlines for work completion. Assumes responsibility in work assignments in accordance with regulations and independently resolves most conflicts by using considerable judgment and interpretation. Possesses knowledge of the area SOPs and high-risk protocols related to Sterile Processing Service instruments. Administrative responsibility for planning and directing the work. Oversees attendance and leave, including approval of sick and annual leave and vacation schedules. Resolves informal complaints of employees and deals with union representatives on personnel matters. Provides technical supervision necessary for accomplishing the work of the organizational unit.

Requirements

• Must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements ( https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents ).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• Required to finish 400 hours of hands-on reprocessing experience for the VHA Sterile Processing Services (SPS) certification exam by VA medical facility SPS leadership or have a nationally recognized certification, completed within 1 year of appointment.
• Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; or
• One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; or
• Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
• MSTs must be proficient in spoken and written English.
• One year of specialized experience equivalent to the next lower grade level (GS-7).
• Ability to manage, interact and deal with individuals of varying backgrounds.
• Ability to direct staff and manage tasks to be completed.
• Ability to oversee and supervise all aspects of decontamination, preparation, sterilization, monitoring, and distribution of RME.
• Ability to perform a full range of supervisory duties, including assigning, planning and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues.

Nice To Haves

• Leadership experience, minimum 3 years of Sterile Processing Service experience in charge capacity
• Must have Certified Registered Medical Supply Technician (CRMST), Certified Registered Central Service Technician (CRCST), International Association of Healthcare Central Service Materiel Management (IAHCSMM).

Responsibilities

• Works in support of the Sterile Processing Service management team.
• Oversight into all QA and process improvement in Sterile Processing Service.
• Monitoring and documentation (e.g., biologic, temperature / humidity, following SOPs) and reporting to SPS leadership, and oversight committees.
• Serve as the subject matter expert to guide staff through the proper procedures.
• Checking the quality of the work, monitoring and reporting on the status of the work being performed, ensuring that all work adheres to established policies and procedures.
• Reviewing work in progress and spot checking work not requiring review to ensure completed work meets the demands of the facility and quality standards.
• Assessing the quality and quantity of work by reviewing the cleaning, reprocessing, and distribution of reusable medical devices (RMD) processed, supplies, and providing information to management officials concerning performance issues, assignment changes and task completion.
• Covering the QA Coordinator during absences.
• Creating high-risk policies, protocols based on manufacturer instructions and completing employees' competencies.
• Completing work assignments with relative independence and minimal guidance, personally setting the deadlines for work completion.
• Assuming responsibility in work assignments in accordance with regulations and independently resolving most conflicts by using considerable judgment and interpretation.
• Possessing knowledge of the area SOPs and high-risk protocols related to Sterile Processing Service instruments.
• Administrative responsibility for planning and directing the work.
• Overseeing attendance and leave, including approval of sick and annual leave and vacation schedules.
• Resolving informal complaints of employees and dealing with union representatives on personnel matters.
• Providing technical supervision necessary for accomplishing the work of the organizational unit.

Benefits

• Competitive salary and regular salary increases
• 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Credit toward annual leave accrual, based on prior work experience or military service experience.
• After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
• After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 .
• Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree