Supervisory Librarian of a Department/Branch

SLC Public Library•Salt Lake City, UT

3d•$68,994•Onsite

About The Position

The Supervisory Librarian provides leadership support in the department and supports the Manager in the day-to-day operations of the location, with a focus on employee experience, customer experience, and administrative tasks. The position supervises department staff and volunteers and performs reference, readers’ advisory, programming, and outreach, with a focus on youth services. The role includes supporting high-quality public service; creating and delivering library programs; designing activities and training patrons in the Creative Lab; maintaining its equipment, inventory, and supplies; providing reference, research, technology assistance, and individualized instruction; and collaborating with committees, workgroups, Library teams, and community partners. The Librarian may serve as Librarian-in-Charge, lead projects, create library displays, train and mentor staff, and help resolve challenging patron interactions while prioritizing safety.

Requirements

Completion of a Master’s Degree in Library and Information Science and previous library experience, plus one year of supervisory experience; an equivalent combination of education and experience demonstrating a general liberal arts background and knowledge will be considered.
Enthusiasm for working with the public and a solid foundation in customer service skills.
Ability to deal with people beyond giving and receiving instructions, adapt to stress, and respond to emergency situations.
Working knowledge of personal computer software, including Windows, Google Workspace, Internet Explorer, Google Chrome, Mozilla Firefox, and Adobe Reader.
Excellent written and verbal communication and presentation skills; ability to work with teams and motivate and negotiate with people.
Experience working with ethnically and economically diverse groups.
Understanding of Equity, Diversity, Inclusion, and Belonging.
Intermediate knowledge of operating a computer and programs.
Experience taking a leadership role on a workgroup or task force.
Experience mentoring employees or volunteers.
Ability to maintain professional knowledge and skills through professional journals, webinars, training, or professional conferences.
Ability to work days, nights, or weekends as scheduled.
If travel is required for Library purposes, must have transportation; anyone using a personal vehicle must maintain state-required insurance.

Nice To Haves

Spanish or other non-English language skills.
Experience with library operations, programs, and services.
Experience with library policies and procedures.
Experience with library computer systems, databases, software, and commonly used technology and applications.
Experience working with youth and families.

Responsibilities

Create department schedules with support from the District Manager and Staffing Manager, backfill daily vacancies, supervise staff and/or volunteer programs, approve timesheets, and serve as Librarian-in-Charge when scheduled.
Work with staff to ensure high-quality customer service; respond to patron inquiries; provide reference and instruction; interpret Library rules, policies, and procedures; assist patrons with computers and technology; and address difficult patron interactions or customer service problems.
Create and deliver library programs for community members, including diverse Creative Lab activities for patrons of all ages and abilities; train patrons on and support Creative Lab equipment and activities.
Take a leadership role in committees or workgroups related to strategic goals and collaborate to address community and department or branch needs.
Operate and maintain Creative Lab equipment; develop and implement new and emerging technologies; maintain inventory and supplies; suggest collection materials and identify items for removal or replacement; and work with IT on the Lab’s daily operation and use.
Provide in-depth reference, research assistance, technology assistance, and individualized instruction; maintain advanced knowledge of Library resources, collections, databases, digital tools, creative technologies, and information and media trends; and help patrons evaluate and use information and technology effectively and responsibly.
Create and maintain library displays using materials, art, bulletin boards, graphics, or other objects.
Foster effective working relationships with staff, patrons, volunteers, vendors, and community partners, and complete assignments professionally and on time.
Use de-escalation and conflict-resolution strategies, prioritize staff and patron safety, and address conflict constructively.
Share responsibility for training department staff on service, outreach, policies, and procedures; train and mentor staff; and potentially provide system-wide training.
Potentially lead the creation and execution of substantial library projects in collaboration with Library teams.