About The Position

This position is in the U.S. Department of Education’s Federal Student Aid (FSA), Chief Technology Office (CTO). FSA manages administrative and oversight functions supporting programs authorized under Title I and Title IV of the Higher Education Act of 1965. The Supervisory IT Specialist (Project Manager) leads IT project management activities for FSA, including management of time, resources, budgets, scope, schedules, risks, and contracts. The role coordinates and oversees contracts, including serving in a COTR/COR capacity. It identifies and coordinates technical activities with technical teams, prioritizes technical tasks and work sequences, and proactively manages technical risks and mitigation plans. The position provides expert project management, business, and technical leadership to achieve IT project goals and objectives. The position requires specialized experience equivalent to at least the GS-14 level, along with IT-related experience demonstrating the listed competencies. Education cannot substitute for experience at this grade level. The role may require a one-year supervisory probationary period and/or a one-year probationary period. It is considered essential during federal government closures and requires financial disclosure and a background investigation. Relocation expenses will not be paid.

Requirements

  • U.S. citizenship.
  • One year of specialized experience equivalent to at least the GS-14 level, performing at least two of the three specified types of work: leading enterprise Agile portfolios and acquisition/vendor performance; supervising or leading teams responsible for major IT projects and initiatives; or supervising/leading project management teams and implementing PMO tools and reporting frameworks.
  • IT-related experience demonstrating the required competencies: accountability, customer service, decisiveness, flexibility, integrity/honesty, interpersonal skills, oral communication, problem solving, resilience, and written communication.
  • Meet all qualification requirements within 30 days of the vacancy announcement closing date.
  • Complete a background investigation and fingerprint check and be determined suitable for federal employment.
  • Males age 18 and over must be registered with the Selective Service.
  • A financial disclosure is required.
  • If selected, complete the Declaration for Federal Employment (OF-306) and successfully complete the pre-appointment investigation/background check.
  • Education cannot be substituted for experience for this position and grade level.

Responsibilities

  • Manage IT project time, resources, budgets, scope, schedules, and risks.
  • Coordinate and oversee contracts, including in a COTR/COR role.
  • Identify and coordinate project technical activities with technical teams.
  • Prioritize technical tasks and sequence work tracks.
  • Proactively manage technical risks and mitigation plans.
  • Provide project management, business, and technical leadership to achieve FSA IT project goals and objectives.
  • Lead or direct people, teams, and programs or projects associated with IT application development and enterprise-wide projects.
  • Manage team workforce planning, performance, mentoring, and alignment of outcomes with organizational goals.
  • Implement PMO tools and reporting frameworks, including IT DevOps and project management systems integrated with portfolio dashboards and automated status reporting.
  • Ensure standardized project artifacts and compliance checkpoints support portfolio transparency and reporting.

Benefits

  • Federal employee benefits package for employees and their families.
  • Family-friendly work environment and work-life balance provisions, including excused leave for parent/teacher conferences, excused leave for annual health screenings, and matching leave for community volunteer service.
  • Alternative work schedules may be available.
  • May be eligible for a recruitment incentive.
  • May be eligible for a relocation incentive.
  • May be eligible for the Student Loan Repayment Program as a recruitment incentive.
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