Supervisory IT Specialist (Security)

Centers for Medicare & Medicaid Services•Woodlawn, MD

About The Position

This position is in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology (OIT), Infrastructure & User Services Group (IUSG), Division of Operations Management (DOM). The Supervisory IT Specialist (Security), GS-2210-15, leads staff responsible for operating, enhancing, and delivering services for multi-tier processing platforms and resources in IUSG-managed data centers. The role supervises federal and contractor IT specialists and oversees Hybrid Cloud hosting operations and security. Responsibilities include incident response, disaster recovery, identity management, IT security policy compliance, vulnerability mitigation, security audits and corrective action plans, performance monitoring, and capacity planning. The position also serves as a subject matter expert, Information Systems Security Officer (ISSO), or Government Task Leader for Hybrid Cloud operations and security issue resolution.

Requirements

  • U.S. Citizenship or National status.
  • Must undergo a background and suitability investigation.
  • A Top-Secret security clearance with Sensitive Compartmented Information (SCI) access is required.
  • Must submit to and successfully pass a urinalysis drug screening before appointment and be subject to unannounced random drug testing while in the position.
  • Must meet the four IT-related competencies: attention to detail, customer service, oral communication, and problem solving.
  • At least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in the private or public sector.
  • Specialized experience managing hybrid cloud operations across multiple service providers, including incident response, disaster recovery planning, and enterprise operations centers.
  • Specialized experience developing, applying, or ensuring compliance with IT security policy, including vulnerability mitigation, security audits, and corrective action planning.
  • Specialized experience leading IT projects or teams, including assigning work, setting priorities, and providing performance feedback.
  • A resume of no more than two pages must document relevant responsibilities and specialized experience.

Responsibilities

  • Supervise a diverse team of federal and contractor IT specialists, assigning work, setting priorities, and managing performance.
  • Oversee day-to-day operations of Hybrid Cloud hosting environments, including incident response, disaster recovery, and identity management.
  • Direct IT security policy compliance, vulnerability mitigation, and responses to security audits and corrective action plans.
  • Serve as a Subject Matter Expert, ISSO, or Government Task Leader for Hybrid Cloud operations and security issue resolution.
  • Oversee performance monitoring and capacity planning for Hybrid Cloud hosting to ensure efficient IT operations.

Benefits

  • Comprehensive federal employee benefits package available to eligible employees and their families.
  • Flexible working arrangements and the opportunity to participate in alternative work schedules at the manager's discretion.
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