Supervisory IT Program Manager (APPSW)

Defense Logistics Agency•Battle Creek, MI

7d•$125,776 - $187,093

About The Position

Serves as the Federal Logistics Information System (FLIS) Program Manager, providing strategic guidance and program management oversight for FLIS within the J62XC Portfolio. Works closely with SAP and ServiceNow platforms and applications to ensure program success. Ensures assigned projects and programs are acquired, designed, developed, tested, and deployed within expected cost, schedule, and performance parameters. Develops IT program policies, procedures, and practices for applications on the ServiceNow platform, ensuring agency accountability and compliance with applicable directives and guidance. Identifies ways to meet the mission of the Defense Logistics Agency (DLA) within the strategic direction of the CIO and PEO for applications on SAP and ServiceNow platforms. Reports program status to leadership, including activities, risks, issues, and opportunities affecting FLIS. Provides guidance, leadership, and mentoring to subordinate Program and Project Managers on industry-standard program and project management methodologies. This is a GS-14 position. The incumbent must obtain Program Management (A) / PM, Advanced acquisition certification within 48 months, unless an approved Position Requirements Waiver extends the period. The position requires U.S. citizenship and a favorable suitability or fitness determination. It is designated Non-Critical Sensitive with Secret Access, is FLSA-exempt, and is not in a bargaining unit. A set schedule applies; the position may be used to fill various shifts within DLA Information Operations, J6. Recruitment incentives are not authorized.

Requirements

U.S. citizenship.
One year of specialized experience directly related to the position; for GS-14, experience must be equivalent to the GS-13 level or equivalent in federal service, the military, or the private sector.
Specialized experience providing direction and guidance for development, acquisition, testing, systems integration, product improvement, and fielding of applications on ServiceNow and SAP platforms.
Experience ensuring ServiceNow industry standards are implemented for effective and efficient IT programs and sustainment.
Experience leading and mentoring technical and non-technical program staff supporting ServiceNow programs.
Understanding of resource maximization and return on investment for FLIS applications based on ServiceNow and SAP.
Experience working with the Federal Cataloging Community and understanding FLIS and provisioning, cataloging, and technical data processes.
Experience assisting with budget formulation and execution, including collecting, consolidating, and analyzing project data and prioritizing budget input.
Program Management (A) / PM, Advanced acquisition certification; certification must be achieved within 48 months unless a waiver is approved.
Meet applicable time-in-grade, time-after-competitive-appointment, minimum qualification, and other regulatory requirements by the announcement closing date.
Appointment is contingent on a favorable suitability or fitness determination.
Comply with DLA drug testing requirements for testing-designated positions.
Males born after December 31, 1959, must be registered for or exempt from Selective Service.

Responsibilities

Provide strategic guidance and program management oversight for the Federal Logistics Information System (FLIS) within the J62XC Portfolio.
Coordinate with SAP and ServiceNow platforms and applications to support program success.
Ensure assigned projects and programs meet expected cost, schedule, and performance requirements throughout acquisition, design, development, testing, and deployment.
Develop IT program policies, procedures, and practices for ServiceNow applications, ensuring accountability and compliance with directives and guidance.
Identify ways to support DLA’s mission and align SAP and ServiceNow applications with the strategic direction of the CIO and PEO.
Report program activities, risks, issues, and opportunities affecting FLIS to leadership.
Guide, lead, and mentor subordinate Program and Project Managers in industry-standard program and project management methodologies.
Provide overall direction for the development, acquisition, testing, systems integration, product improvement, and fielding of applications on ServiceNow and SAP platforms.
Ensure ServiceNow industry standards are implemented effectively and efficiently for assigned IT programs and sustainment.
Assist in formulating and executing the assigned budget by analyzing project data, determining mission-essential requirements, and prioritizing budget submissions.