Supervisory Field Technician - Damage Prevention
SYTE Corp•Chicago, IL
•Hybrid
About The Position
The Supervisory Field Technician oversees daily locating operations, field quality, safety compliance, and technician development. This role serves as the operational leader for field personnel while ensuring accurate utility locating, client satisfaction, and regulatory compliance.
Requirements
- 5+ years utility locating experience.
- Advanced knowledge of locating methodologies and troubleshooting.
- Experience using ticket management software and GIS systems.
Nice To Haves
- Previous leadership or supervisory experience preferred.
- Advanced power locating experience.
- High-profile infrastructure locating.
- Fiber and directional drilling support.
- Conflict resolution and contractor coordination.
- Utility damage investigation experience.
Responsibilities
- Supervise and support field locating technicians.
- Conduct ride-alongs, audits, and field quality inspections.
- Ensure compliance with 811 regulations and company procedures.
- Assist with escalated or complex utility locate situations.
- Mentor and train new locators on advanced locating techniques.
- Coordinate workload distribution and emergency response tickets.
- Monitor production metrics, ticket completion, and service quality.
- Conduct safety meetings and enforce PPE requirements.
- Investigate damages, near misses, and customer complaints.
- Communicate with utility owners, municipalities, and contractors.
- Assist management with reporting and operational planning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
