Supervisory Dietitian (Food Operations)

Veterans Health Administration • Wilmington, DE

27d • Onsite

About The Position

The Supervisory Dietitian (Food Operations) are experts in food-focused nutrition and provide supervision of a complex Veteran-Centric food operation which consists of four distinct sections (Informatics, Food Service, Production and Nutrition Communications Center). They are an essential part of the NFS executive leadership team. They provide professional and management support to the department and continuously strive to increase patient satisfaction and improve veteran experience.

Requirements

• Must be a U.S. Citizen.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year or 2-year trial period.
• Must hold the RDN credential from the Commission on Dietetic Registration (CDR).
• At least one year of experience as an RDN equivalent to the next lower grade.
• Serves as professional and technical advisor to staff and other health care professionals and represents the food operations section on projects, committees and/or workgroups.
• Supervises wage system positions including at least a seventeen (17) supervisor or leader and other wage grade positions.
• Provides food service systems-specific leadership and exercise a full range of supervisory and personnel management authorities and responsibilities in planning, directing and assessing the work and competence of subordinate staff.
• Provides administrative management and direction of the Food Operations Section.
• Develops procedures and guidelines for food operations, monitor compliance with regulatory standards, policies and procedures and lead the action planning process to attain goals and resolve deficiencies.
• Implements the Hazard Analysis and Critical Control Point program, ensuring that requisitioning, receipt/storage, preparation and service of food conforms to quality/quantity standards.
• Evaluates food operations to ensure proper allocation of resources, devise solutions and implement action plans to resolve issues and meet service goals and objectives, leading to improved patient satisfaction and quality food operations.
• Ensures menus meet nutritional and budgetary requirements and assess technological equipment innovations and review specifications, making recommendations for equipment purchases.
• Builds and implement contingency plans within the section, ensuring continuity of food operations during internal and external emergencies and unusual circumstances.
• Manages emergency feeding cache and ensure menus and supplies meet facility and TJC requirements.
• Executes the training plan for the food operations section and ensure evidence-based guidelines are integrated into food operations.
• Collaborates closely with the clinical nutrition section to enhance the Veteran's dining experience and support the strategic goals of the clinical nutrition section.
• Knowledge of business administration practices such as budget planning, contracting and food and supply purchasing to operate a food service program successfully.
• Skill in written communication including policy development and standard operating procedures.
• Skill in strategic planning to develop goals, objectives and action plans.
• Skill in analyzing data to monitor progress towards improving and sustaining outcomes.
• Ability to supervise subordinate staff (i.e., plan organize, delegate, direct, control and review activities and performance).
• Ability to negotiate.

Responsibilities

• Provides food-operations-specific leadership, serving as professional and technical advisor to staff and other health care professionals.
• Has oversight over HR staffing, employee relations and labor relations in Food Service Operations.
• Exercises a full range of supervisory and personnel management authorities and responsibilities in planning, directing, and assessing work of subordinate staff.
• Establishes a training plan for the food operations section.
• Develops and leads food operations.
• Establishes strategic goals and ensures priorities align with the strategic plan of the NFS department, VISN and national programs.
• Leads the continuous quality improvement effort in Food Service Operations.
• Identifies and prioritizes problems, sets long and short-term goals, develops action plans and analyses data to evaluate progress to improve outcomes.
• Develops and updates policies and procedures and establishes and oversees a system for regulatory compliance.
• Coordinates food service operation policies and procedures with clinical nutrition management, nursing and other services, as applicable.
• Manages the budget and other resources, anticipating future trends and inflation, new service opportunities, recommendations for growth, efficiencies and strategic efforts are factored into resource requests and brought to the Chief.
• Directs staff in management of contracts, subsistence, supply purchasing for NFS and submits reports to the NFS Chief.
• Solicits support and/or negotiates with facility managers to influence decisions to support food operations section success.
• Works closely with the Supervisory Dietitians to support the department, cover the work within NFS and execute the activities of the department.
• May perform other related duties as assigned which are appropriate for this grade and assignment.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager