Supervisory Data Entry Technician

GoGoMeds • Southgate, KY

5d • Onsite

About The Position

GoGoMeds is seeking a Supervisory Data Entry Technician to oversee and support the Data Entry Department within our mail-order pharmacy. This full-time leadership role ensures pharmacy technicians across multiple locations maintain accuracy, efficiency, and compliance with company standards while managing departmental performance.

Requirements

• Adaptable and Dependable – demonstrate reliability while adjusting effectively to changing priorities.
• Detail-Oriented and Organized – maintain accuracy and efficiency through strong attention to detail, organizational skills, and effective time management.
• Interpersonal and Conflict Resolution Skills – build positive relationships, maintain professionalism, and effectively resolve conflicts with objectivity.
• Self-Managing Problem Solver – take initiative, prioritize effectively, and handle multiple tasks under pressure.
• Clear Communicator – deliver concise written, verbal, and instructional communication to diverse audiences.
• Continuous Learner – seek ongoing growth, skill development, and self-improvement.
• Knowledge of brand and generic medications
• Knowledge of medical terms, abbreviations, and pharmacy calculations
• Intermediate computer and software proficiency, including Microsoft Excel and the ability to work across 2 or more systems simultaneously
• High School Diploma required
• At least 2-3 years of Pharmacy Technician experience
• At least 2-3 years of Lead experience

Nice To Haves

• Associate's or Bachelor's degree preferred (business, healthcare administration, or related field), or equivalent relatable experience
• PTCB Certified

Responsibilities

• Uphold company policies for Pharmacy Technicians in the Data Entry Department, including attendance policy and occurrence tracking
• Review PTO/Sick Time requests for Pharmacy Technicians in the Data Entry Department
• Determine appropriate staffing level and hire technicians as appropriate
• Perform annual reviews for each data entry team member
• Provide written warnings, write-ups, etc. when disciplinary action needed
• Oversee Data Entry output and workflows, monitoring technician performance and setting individual goals based on tasks, workload, and capabilities
• Update existing training resources as necessary or create new material as needed
• External communication with clients for order troubleshooting and resolution
• Understand and uphold SLAs for clients

Benefits

• Salaried position. Compensation to be determined based on experience and qualifications.
• PTO (2 weeks/ 80 hours)
• Sick (3 days/ 24 hours)
• Benefit Plans to include Medical – PPO or HDHP with HSA card
• Dental, Vision, Life, Voluntary Life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED