1st Shift Supervisor

EBM INC•Hazelwood, MO

1d•$17 - $20•Onsite

About The Position

The Shift Supervisor leads janitorial services at their assigned location, promoting a customer service mindset and implementing procedures to ensure a clean and safe environment. This role involves conducting quality improvement inspections, coaching associates, managing work assignments and schedules, and ensuring training programs are conducted. The supervisor is responsible for ordering and managing supplies and equipment, understanding all procedures and agency requirements, and establishing cooperative working relationships. They will also promote a safety-first work culture and handle other assigned duties and projects.

Requirements

At least 4 years of supervisor experience in janitorial industry.
Experience or knowledge in floor care, such as stripping, buffing, waxing floors.
Must be able to speak Spanish.
Must possess a minimum of 4-years customer service experience.
High School diploma or GED.
Willing to complete background check.
Must have knowledge in safety procedures.
Complete an Motor Vehicle Record and have a license in good standing.
Has knowledge of Word Processing, Spreadsheets, and other assorted business software.
Ability to accurately review and process data and attend to detail.
Ability to communicate in both written and verbal formats.
Candidates and employees must comply with the vaccination requirement or receive an approved exemption.

Nice To Haves

Some college preferred.

Responsibilities

Leads the janitorial services at their assigned location.
Promotes a customer service mindset with both internal and external customers.
Implements established department procedures and programs that meet goals and ensures a clean and safe environment.
Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations.
Develops/coaches department associates to ensure fullest potential is reached.
Ensures work assignments, daily and weekly work schedules meet department and facility needs.
Ensures department Training Programs and recertification programs are being conducted within appropriate timeframes.
Orders and uses all supplies/equipment within the areas of assigned responsibility in conjunction with site management.
Knows all procedures, employee personnel manuals and meets all established agency requirements.
Ability to establish priorities, work independently, and accomplish objectives without supervision.
Ability to handle and resolve problems.
Works in a team environment interacting with a variety of departments.
Establishes and maintains cooperative working relationships; treats others courteously and with respect.
Clearly communicate candidate and company expectations during the interview process.
Promote a safety first work culture.
Other duties and projects as assigned.