The North Face: Supervisor - Aventura Mall

The North Face • Aventura, FL

1d • Onsite

About The Position

The Supervisor supports The North Face store leadership team and helps deliver a high-quality customer experience. Working in partnership with the Store Manager and Assistant Store Manager, the Supervisor leads by example, coaches and develops associates, oversees daily operations, and supports store profitability and an inclusive team culture. The role is suited to someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about customer service.

The position is part-time or limited time and is eligible for additional compensation awards, which may include an annual incentive plan, sales incentive, or commission potential. The hiring range is $19.50–$24.00 per hour. The position is not eligible for all VF Corporation benefits plans; details of eligible benefits are provided upon hire.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Ability to coach, motivate, and build high-performing, diverse teams.
• Strong verbal and written communication skills, with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent is preferred; hands-on experience and demonstrated achievements are also valued.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators and achieving individual goals.
• Model selling behaviors and promote a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver strong customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist with training and onboarding new team members and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss-prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Eligible for some VF Corporation benefits plans; the position is not eligible for all benefits plans. Specific eligibility details are provided upon hire.
• May be eligible for additional compensation awards, including an annual incentive plan, sales incentive, or commission potential.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED