The North Face: Supervisor - Woodfield Mall

VF Corporation • Schaumburg, IL

1d • $20 - $29

About The Position

The Supervisor supports the store’s leadership team and helps deliver a high-quality customer experience. The role leads by example, coaches and develops associates, and ensures operational excellence in customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, the Supervisor helps maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. The position is suited to someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about exceptional service.

The Supervisor delivers personalized customer engagement, supports sales goals, supervises store operations, helps maintain inventory and visual merchandising standards, and contributes to training, community engagement, and a positive team environment. The role requires 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment. A high school diploma or equivalent is preferred, though hands-on experience and demonstrated achievements are valued.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills, with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Able to work independently, manage shifting priorities, and meet business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Able to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• This part-time or limited-time position is not eligible for all VF Corporation benefit plans, but is eligible to participate in some benefits offered by the company; qualifying options are provided upon hire.
• Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED