Full - Time Supervisor - UTC La Jolla, CA

TravisMathewLa Jolla, UT
Onsite

About The Position

The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

Requirements

  • Proficient in Microsoft Applications
  • Proficient in point-of-sale (POS) systems
  • Experience with back office operations management, visual merchandising and recruitment / training
  • Strong written and verbal communication skills
  • Ability to manage and mentor a team
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders
  • Ability to make decisions independently, or escalate when applicable
  • Ability to work non-traditional hours; weekends, evenings and holidays
  • 1-3 years’ experience in retail store management
  • 2 years’ experience in a client services related capacity

Nice To Haves

  • Bachelor’s Degree in Business or related field preferred

Responsibilities

  • Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
  • Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
  • Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
  • Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
  • Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
  • Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
  • Provide mentorship to part-time and seasonal client associates
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