Supervisor - Aventura

NIKE • Aventura, FL

4d • Onsite

About The Position

Nike Aventura is seeking a Retail Supervisor, referred to as a Specialist, to join their team. This role involves working in a high-volume, fast-paced environment, guiding customers, and focusing on customer service. The Specialist is expected to work with their team to achieve goals, support innovative ideas, and positively impact customer experiences. The culture emphasizes teamwork, customer interaction, and creating iconic moments for shoppers.

Requirements

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Nice To Haves

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bringing your positive attitude and passion to your teammates and customers every day.
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness.

Responsibilities

• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
• Showing up for your teammates by attending store events.

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• Employee Stock Purchase Plan (ESPP)
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
• Access to support through Optum Employee Assistance Program at no cost for you and your family

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed