Supervisor - Worcester

TFG BrandsWorcester, MA
Onsite

About The Position

Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.

Requirements

  • Engaging with excellent communication skills and flourish in a customer-facing environment.
  • Focused and take pride in the work you do with our customers.
  • Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
  • Ideally experienced in a customer facing environment.

Responsibilities

  • Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service
  • Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
  • Use your experience to support our Style Advisors as they grow their own knowledge and experience
  • Assist in all tasks to ensure the smooth of the store

Benefits

  • Free clothing allowance
  • Generous colleague discount up to 70%
  • Financial and Wellbeing assistance
  • Enhanced Maternity package
  • Virtual GP service - unlimited access 24/7
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