Supervisor - Miami Beach

Nike•Miami, FL

4d•Onsite

About The Position

Nike Store Miami Beach is seeking a Retail Supervisor, referred to as a Specialist, to join their team. This role involves guiding customers, focusing on customer service, and working collaboratively with the team to achieve goals. The Specialist impacts customer experiences daily and is responsible for creating iconic moments for customers.

Requirements

Must be at least 18
1 year of retail or consumer service experience preferred
Flexibility to work nights, weekends and holidays based on store needs
Use customer service authentically to ensure customers feel seen and understood in our stores
Ability to learn and train on the latest products and technologies
Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Responsibilities

Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
Bringing your positive attitude and passion to your teammates and customers every day
Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
Showing up for your teammates by attending store events

Benefits

Discounts for you and your family from Nike, Converse and Jordan up to 50% off
Accrued Paid Time Off and Holiday Pay
401(k) Plan
CERA
Employee Assistance Program
Mental and Emotional Health
Financial Coaching and Education
Child Development Support and Caregiving Benefits
Health Savings Accounts
Flexible Savings Accounts
Employee Stock Purchase Plan (ESPP)
Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates