Supervisor in charge of Operations

MichaelsTinley Park, IL
Onsite

About The Position

The Supervisor is in charge of Operations and leads the operational processes to deliver sales and profits while protecting assets. This role ensures a well-merchandised and well-stocked store by leading inventory management processes and leads a team of well-trained members to deliver a customer-centric shopping experience, including friendly customer service.

Requirements

  • Retail management leadership experience
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Responsibilities

  • Assist Store Manager in planning and supporting the scheduling and execution of store workload.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
  • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Achieve your KPI’s; manage your team to achieve their role KPI’s.
  • Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
  • Manage and execute the inventory management processes in store.
  • Manage and execute merchandise operations and Omni channel processes.
  • Manage and execute shrink and safety programs.
  • Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development.
  • Serve as Manager on Duty (MOD).
  • Acknowledge customers, help locate product and provide solutions.
  • Cross trained in Custom Framing selling and production.
  • Assist with Omni channel processes.
  • Other duties as assigned.

Benefits

  • health insurance (medical, dental, and vision)
  • paid time off
  • tuition assistance
  • generous employee discounts
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