Supervisor, UPS

CPG Beyond•Dallas, TX

6d•$74,851 - $112,222•Onsite

About The Position

The UPS Supervisor provides day-to-day leadership for CPG’s mission critical mechanical services team. This role oversees the safe, efficient, and high-quality installation, service, maintenance, troubleshooting, and operation of UPS systems supporting critical facilities and data center environments. The UPS Supervisor serves as a technical leader and field supervisor, ensuring contract compliance, workforce readiness, job planning, customer satisfaction, and adherence to applicable safety standards, codes, and company procedures.

Requirements

Minimum of 7 years of large commercial UPS service experience required
Successful completion of basic EPMS theory coursework or equivalent experience.
Demonstrated understanding of proper use of UPS diagnostic tools and instruments.
Experience with DDC, pneumatic, and Variable Frequency Drive controls.
Ability to train, influence, and motivate team members while communicating clear job expectations.
Experience writing pre-job briefs, procedures, service documentation, and technical reports.
Excellent written and oral communication skills, strong customer relations skills, and the ability to make independent decisions.
Must be able to travel up to 50%.
Must be a U.S. citizen.
Microsoft office (must be proficient in Excel and Word)
High School Diploma or GED required.
Must have at least 2 years' experience with people management
Environmental Protection Agency (EPA) Universal Certification required.
Must be able to pass applicable government or client background checks and gain access to required facilities.
Must have a clear and valid driver’s license.

Nice To Haves

8 years preferred.
Experience in critical facilities including federal facilities, power generation plants, and data centers preferred.
Project leadership experience, including site walks, estimating, job planning, and coordination with Project or Contract Managers preferred.
Ability to obtain and maintain a federal security clearance preferred.
Bilingual skills preferred but not required.
NetSuite preferred but not required.
Knowledge and experience using Microsoft Office applications, including Excel, Word, Outlook, and Teams preferred.
Experience maintaining, upgrading, and backing up Building Automation Software as required.
OSHA 10 or OSHA 30 certification preferred.

Responsibilities

Provide effective oversight, leadership, and administration of safety processes, procedures, and field work practices.
Lead, train, influence, and motivate UPS technicians while supporting the continued development of team competency and technical capability.
Perform and oversee preventive maintenance, troubleshooting, routine repairs, and emergency repairs on mission critical UPS systems without supervision.
Provide technical guidance regarding the installation, service, maintenance, and operation of data center mechanical equipment.
Support UPS equipment including, but not limited to, UPS, PDU electrical systems.
Maintain, upgrade, and back up Building Automation Software as required, including systems using pneumatic, DDC, and Variable Frequency Drive controls.
Travel to customer sites to manage UPS service, installation, replacement, maintenance, commissioning, and troubleshooting activities.
Plan and maintain work systems, procedures, and policies that enable safe, efficient, and high-quality performance by CPG technicians.
Coordinate labor, logistics, materials, equipment readiness, and job planning with Project and Contract Managers to mitigate delays and support successful project execution.
Monitor compliance with contractual commitments, applicable federal, state, and local rules, codes, regulations, and customer requirements.
Maintain high-quality service by enforcing quality and customer service standards, resolving service issues, identifying trends, and recommending system improvements.
Communicate job expectations, delegate tasks, set deadlines, review and approve weekly timesheets, and support staff management activities.
Perform site walks and assist with estimating potential new work.
Respond to after-hours calls and perform on-call after-hour assignments as required.
Maintain regular and reliable attendance, including expected job-site presence of approximately 50 to 75 percent of the time.
Perform other duties as assigned.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees, planning, assigning and directing work, communicating expectations, and supporting team performance.