Supervisor

Cushman & Wakefield•Jacksonville, FL

1d•$16 - $19•Onsite

About The Position

The Supervisor reports to the Senior Operation Manager and is responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. This role carries out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws. The Supervisor assists in managing the overall activities of a project(s), supervises the project crew, and coordinates services activities for assigned buildings. The role ensures that services are performed as contracted and meet customer specifications. The Supervisor maintains/monitors work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets. They establish/maintain work performance standards, conduct quality assurance checks, and manage materials inventory as well as general use of equipment, including key controls. Responsibilities also include snow removal services, resolving on-site services delivery problems, and participating in on-going management/technical skills development training programs, including safety and safety site committee. The Supervisor conducts orientation of new employees, develops employees’ skills/abilities, performs conference room set ups and occasional internal moves as needed, and maintains effective on-going customer relations. This role may perform other duties as assigned.

Requirements

One to three years of supervisory experience, and up-to-date knowledge of cleaning practices/procedures.
Excellent verbal and written communications skills and the ability to interact effectively at all levels.
Fluent in English and Spanish
Motivated individual and proactive
Background check required
1-3 years of supervisory experience
Compliance with COVID related protocols, which may also include client-specific requirements. This might include, but is not limited to, either providing documentation of full vaccination as per CDC (if in U.S.) or public health mandate (if in Canada) guidelines or agreeing to regular COVID testing.

Nice To Haves

The incumbent is responsible for assisting in the management of the site account. Specific responsibilities include: work-scheduling of all shift personnel, establishing work standards in conjunction with the Manager, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee evaluations, trouble-shooting/problem solving, orientation/safety training personnel, customer relations, payroll (time sheets, check distribution) and special project work as requested.

Responsibilities

Overall direction, coordination and evaluation of employees within the shift and assigned buildings.
Carry out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws.
Assist in managing the overall activities of a project(s), and supervises the project crew.
Coordinate services activities for assigned buildings.
Ensure that services are performed as contracted and meet the customer specifications.
Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets.
Establish/maintain work performance standards.
Conduct quality assurance checks and manages materials inventory as well as general use of equipment.
Including key controls.
Snow removal services.
Resolve on-site services delivery problems.
Participate in on-going management/technical skills development training programs.
Including safety and safety site committee.
Conduct orientation of new employees, develops employees’ skills/abilities.
Conference room set ups and sometime internal moves as needed.
Maintain effective on-going customer relations.
Perform other duties as assigned.