Timberland: Supervisor - Potomac Mills

Timberland•Woodbridge, VA

About The Position

The Supervisor supports the store’s leadership team and helps deliver an excellent customer experience while driving store performance. Working with the Store Manager and Assistant Store Manager, this role leads by example, coaches and develops associates, and supports operational excellence across customer engagement, merchandising, and store standards. The Supervisor also contributes to store profitability and fosters an inclusive team culture in a fast-paced retail environment.

Requirements

  • At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
  • High school diploma or equivalent required.
  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Ability to coach, motivate, and build high-performing, diverse teams.
  • Strong verbal and written communication skills, including the ability to influence across all levels.
  • Solution-oriented and flexible in a fast-paced, dynamic retail environment.
  • Ability to work independently, manage shifting priorities, and meet business expectations.
  • Comfort using word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Support the store team in achieving and exceeding sales goals by monitoring key performance indicators and achieving individual goals.
  • Model selling behaviors and encourage a consumer-centric mindset.
  • Coach and develop associates to improve customer engagement and meet productivity goals.
  • Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
  • Support stockroom operations by organizing inventory, processing shipments, and maintaining timely product flow to the sales floor.
  • Assist with training and onboarding new team members and provide ongoing feedback and support.
  • Maintain visual merchandising standards and ensure product replenishment follows brand directives.
  • Support inventory integrity through proper shipping, receiving, and loss prevention practices.
  • Participate in local community initiatives and events.
  • Uphold company policies, safety standards, and operational procedures.
  • Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

  • Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
  • Part-time or limited-time positions are not eligible for all VF Corporation benefits plans; some benefits are available, with eligibility details provided upon hire.
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