Supervisor

Independent Pet Partners • Palatine, IL

2h • $15 - $18

About The Position

As a Supervisor, you help make a difference in pets’ lives by providing exceptional service to pet parents, maintaining the store environment, contributing to positive business results, and performing operational functions. You assist the Store Manager with the overall management of store operations and help customers with product knowledge and recommendations that support their needs and pet health.

The role involves front-end work, merchandise replenishment and displays, maintaining the storefront and stock room, and assisting with store projects and events. The position requires working indoors and outdoors, including assisting customers with carry-outs, and working around animals, pet hair, and dander. Part-time team members may be eligible for programs and benefits based on average hours worked and length of service.

Requirements

• Must be 18 years or older.
• Passion for exceptional customer service and the well-being of pets.
• Willingness to learn about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule to meet business needs, including evening and weekend shifts.
• Time management and organizational skills.
• Must be able to stand for 8 hours per day, with or without reasonable accommodation.
• Must be able to lift 50 pounds regularly, with or without reasonable accommodation.
• Must be comfortable working with a wide variety of animals, including small and large dogs.
• Must be able to work around pet hair and dander.

Nice To Haves

• Professional retail sales experience preferred.
• Professional supervisory experience preferred.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in the overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front-end duties, including operating the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean storefront and stock room.
• Assist with projects as needed, including markdowns, re-ticketing, labeling products, and special store events.
• Perform other duties assigned by the Store Manager or a member of the Retail Management Team.

Benefits

• Greatly discounted, employer-subsidized pet insurance.
• PTO (paid time off) at one hour for every 30 hours worked.
• 401(k) program with an employer match of 0.25% for each 1% contributed, up to 6%; must be 21 or older.
• Confidential 24/7 Employee Assistance Program.
• Discounts on goods and services.
• Team Member Feeder Program: eligible for one unit (bag or case of cans) of participating vendors’ products each month.
• Store Bonus Incentive Program.
• Growth opportunities, including Store Manager In Training and Groomer Apprenticeship programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed