Connecticut - Supervisor- Yale University Bookstore Merchandise (Full-time)

Barnes & Noble Education, Inc. • New Haven, CT

2d • Onsite

About The Position

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.
Barnes & Noble College is seeking a creative, driven, adaptable, and customer-focused team member to work every week, year round for at least 30 hours each week as a full-time Supervisor in the General Merchandise department. The Supervisor in GM may assist customers with school supplies, electronics, dorm, convenience, gifts, and clothing while assisting the management team with the daily operation of the store. You will be a subject matter expert for the GM, but must also remain knowledgeable of other operational areas to provide outstanding customer service.

Requirements

• Candidates must be a minimum of 18 years of age to be considered for employment.
• Outstanding customer service skills to match customers to products that meet their needs.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Basic reading, writing and accounting skills required.
• Strong interpersonal, creativity, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Nice To Haves

• 2+ years’ experience in a retail setting preferred or a graduate of the Best Seller Program.

Responsibilities

• Maintain a presence on the sales floor to hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines.
• Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
• Greet customers, describe merchandise, recommend products, and finalize sales.
• Clean the store and merchandise to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Benefits

• Get paid sooner! Daily Pay earned wage access is available to all store employees.
• Employee Discount
• Paid sick time (accrued based on time worked)
• Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed