Supervisor Waikīkī

Callaway Golf
Onsite

About The Position

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. They are committed to innovation and premium craftsmanship, designing, manufacturing, and selling high-performance golf clubs, golf balls, apparel, bags, and other accessories. The company's mission is to create demonstrably superior and pleasingly different products that enable golfers of all abilities to play their best and find more joy in the game. Callaway Golf fosters a culture of belonging based on respect, connection, openness, and authenticity, dedicated to building a workplace that celebrates the diversity of its associates. The Supervisor role is expected to instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.

Requirements

  • Proficient in Microsoft Applications
  • Proficient in point-of-sale (POS) systems
  • Experience with back office operations management, visual merchandising and recruitment / training
  • Strong written and verbal communication skills
  • Ability to manage and mentor a team
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders
  • Ability to make decisions independently, or escalate when applicable
  • Ability to work non-traditional hours; weekends, evenings and holidays
  • 1-3 years’ experience in retail store management
  • 2 years’ experience in a client services related capacity

Nice To Haves

  • Bachelor’s Degree in Business or related field preferred

Responsibilities

  • Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
  • Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
  • Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
  • Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
  • Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
  • Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
  • Provide mentorship to part-time and seasonal client associates
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