Supervisor - Nike Clinton

NIKE • Clinton, MD

4d • Onsite

About The Position

The Nike Factory Store in Clinton, CT is seeking a full-time Retail Supervisor, referred to as a Specialist. This role involves being the face of Nike, guiding customers, and working with a team to focus on customer service in a fast-paced, high-volume environment. The culture emphasizes teamwork, supporting bold ideas, and creating impactful customer experiences.

Requirements

• Must be at least 18 (U.S)
• 1 year of retail or consumer service experience
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Nice To Haves

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day

Responsibilities

• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
• Showing up for your teammates by attending store events.

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• 401(k) Plan
• CERA
• Employee Assistance Program
• Mental and Emotional Health
• Financial Coaching and Education
• Child Development Support and Caregiving Benefits
• Health Savings Accounts
• Flexible Savings Accounts
• Employee Stock Purchase Plan (ESPP)
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed