Supervisor - St. Matthews, KY
About The Position
SpeedWash Car Wash is hiring a Supervisor who is ready to grow into a key leadership role within a high-volume, multimillion-dollar car wash operation. In this role, you will help lead daily operations, coach and support team members, deliver an excellent customer experience, maintain clean and professional facilities, promote SpeedPass membership sales, solve problems quickly, and help keep the site running safely, efficiently, and successfully. This is a great opportunity for someone with experience in retail, restaurants, hospitality, customer service, sales, shift leadership, team management, or operations who wants to build a long-term career with a growing company. If you are dependable, energetic, detail-oriented, customer-focused, and ready to take ownership, develop people, hit goals, and grow as a leader, this position could be the right fit for you.
Requirements
- Confident and comfortable overseeing a busy, fast-paced site.
- Take pride in how your workplace looks and operates.
- Coachable, eager to learn, and open to feedback.
- Enjoy training and motivating others to sell and serve customers better.
- Strong problem-solving skills – you notice issues early and take action.
- Can communicate clearly in English with customers and team members.
- Understand that safety comes first – for people, cars, and equipment.
- Willing to go the extra mile – staying a little late, jumping in to help, and doing what it takes to keep standards high.
- Previous experience in customer service, retail, restaurant, or other fast-paced environments is helpful (leadership experience is a plus).
- Ability to work a flexible schedule, including some weekends and evenings.
- Comfortable working outdoors and on your feet.
- Reliable transportation and strong attendance.
Nice To Haves
- Spanish fluency is a big plus – many of our guests and team members appreciate bilingual leaders.
Responsibilities
- Own site cleanliness: inside, outside, equipment, vacuum, lot – everything should scream “SpeedWash Clean.”
- Lead and train the team to confidently talk about our wash packages, features, and benefits, and turn guests into loyal SpeedPass members.
- Be the on-site expert on daily operations: opening/closing, staffing, chemical levels, preventative maintenance, wash quality, and customer flow.
- Keep everyone safe by following and enforcing all safety procedures and holding the team accountable.
- Solve problems early – spotting small issues with equipment before they become big problems that could shut the site down.
- Support the Site Manager with day-to-day decisions, coaching team members, and stepping up whenever leadership is needed.
Benefits
- $16–$18 per hour plus commission.
- Bi-Weekly Pay
- Access to MEC health coverage - plus dental and vision plan options.
- Paid Time Off
- Regular Performance Reviews
- 2 Free Car Washes per week
- Regular Team Building Events
- 5 Free Uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
