Supervisor -Chilis

Choctaw Nation of Oklahoma•Grant, OK

2d•Onsite

About The Position

Under the supervision of the General Manager/Managing Partner, the Chili's Shift Leader plans, directs, and coordinates operations and non-management personnel for a single restaurant. In the absence of the General Manager/Managing Partner, the Chili's Shift Leader directs restaurant operations to ensure compliance with concept and health and safety standards and acceptable financial performance.

Requirements

Stand/walk 100% of shift
Operate POS, make change, and conduct credit card transactions, account for all the monies at the end of each shift
Plate food and clear tables which may require lifting as much as 30lbs
Verbalize and respond to Guests and Team Members
Obtain an Oklahoma ABLE Liquor License
Willing to work weekends and holidays
1+ years of experience in Full Service Casual Dining
Prior management experience

Responsibilities

Examine restaurant for conformance to concept and health standards.
Walk through all restaurant areas to monitor and observe restaurant operations.
Review documentation to assess the quality of the restaurant operations.
Assist management with the training on non-management employees.
Assign responsibilities to employees based upon work requirements.
Provide performance feedback to employees.
Communicate with employees, customers, vendors, and concept personnel for multiple purposes.
Exchange information about restaurant operation with General Manager.
Discuss issues related to ordering food, beverages, and supplies from vendors.
Interview job candidates.
Rectify customer complaints.
Exchange and gather information from employees and customers.
Contact employee to modify employee work schedules.
Create documents reporting information concerning the performance of the restaurant.
Maintain documentation in employee personnel file.
Perform other responsibilities as may be assigned.