Supervisor(04221) - 2048 Atlantic Ave

Domino's•Chesapeake, VA

20h•Onsite

About The Position

This role involves conducting pre-planned coaching and mentoring for General Managers (GMs), Assistant Managers (AMs), and crew members. The supervisor will plan on-the-job coaching objectives before each store visit, provide suggestive coaching on key operations and management skills, and conduct annual performance appraisals. Feedback will be positive, constructive, and actionable, with a focus on professional development and career track mentoring for GMs and AMs. The role also requires achieving operational excellence in all stores through a structured approach, reinforcing company policies and standards, identifying and diagnosing operational gaps, developing action plans, and coordinating field support resources. Financial oversight includes reviewing key financial variables, analyzing data, developing presentations, and presenting weekly updates. Leadership in market development activities is crucial for driving AWUS growth, involving coordination with Market Leaders and field support for market business plans, local store marketing (LSM) execution, and identifying new growth opportunities. GMs will be empowered to take leadership roles in executing LSM initiatives.

Requirements

Minimum 3 years multi-unit experience in restaurant/retail industry
Experienced in ensuring operational effectiveness for multi-unit organi

Nice To Haves

Bachelor's Degree preferred

Responsibilities

Plan on-the-job coaching objectives before each store visit using store planning tool
Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
Conduct Annual Performance Appraisals
Provide "positive, constructive, and actionable" feedback
Provide professional develop and career track mentoring to GMs and AMs
Reinforce execution of key company policies and standards
Identify and diagnose most important ongoing operational gaps in under performing stores
Develop formal action plans to resolve gaps
Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
Review key financial variables as part of store visit "pre-planning"
Analyze and track key financial/operational data to derive meaningful business insights
Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
Present financial/operational weekly updates during Market Leader and area GM meetings
Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
Coordinate with Market Leader and field support to develop market business plans
Drive the development and execution of Local Store Marketing
Coordinate field support resources (Market Specialists) to execute LSM initiatives
Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities