Levi's® Full Time Supervisor Carolina Premium Outlets Smithfield NC
About The Position
Levi's® is seeking a Full Time Supervisor to join their team at the Carolina Premium Outlets in Smithfield, NC. The Supervisor will be an integral member of the store management team, contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction, and financial growth. This role involves creating a high-energy, compelling store experience by engaging consumers, modeling service behaviors, and providing coaching on sales training. The Supervisor will also proactively resolve consumer concerns, participate in training for new hires and current employees, and partner with store management to set expectations, coach, and foster an environment that encourages engagement and retention. Efficient handling of cash and merchandise operations, including shipment processing, floor sets, markdowns, and replenishment systems, while maintaining standards, is also a key responsibility. The Supervisor will perform store procedures in compliance with store policy and work with store management to flex business strategies and meet sales goals. They will also supervise the store team in the absence of other management and comply with all Levi's® Stores policies, procedures, and programs.
Requirements
- Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
- Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
- Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
- Progressive retail leadership experience and proven skills in supervising, coaching and training.
- Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
- Ability to perform all essential job functions and able to lift up to 40 pounds.
- While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear.
- The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders.
- Must have reliable transportation.
- High school diploma or GED preferred.
Responsibilities
- Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates.
- Supervises and provides consistent coaching on sales training process in order to ensure the highest level of service and sales.
- Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
- Partner with store manager on elevated consumer issues.
- Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
- Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
- Deliver formal performance feedback in partnership with store management.
- Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
- Perform store procedures in compliance with store policy.
- Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
- Supervises store team in the absence of another member of management.
- Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.
Benefits
- 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
- Five hours of paid volunteer time per month with nonprofit organizations.
- Product discount of 60% off regular-price merchandise.
- Paid Family Leave.
- 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
- Immediate medical, dental, and vision coverage.
- Free Medical Premiums w/Live.
- Paid volunteer hours & charity donation matching up to $2000/year.
- 50% employee discount.
- 125% match on your 401k, up to 6%.
- Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
