Part Time Supervisor, Calvin Klein Lifestyle - Bluewater

PVH Corp. • CK Bluewater, AL

23h • Onsite

About The Position

The Supervisor plays a key role in achieving store standards by leading by example, embracing an entrepreneurial spirit, and inspiring their teams through passion and belief in the brands. This role is crucial for ensuring the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit. The Supervisor supports the management team in various functions including personnel, product, merchandising, business processes, and results. They are expected to participate in management and staff meetings, clearly communicate marketing and sales promotions, and drive shop floor sales to exceed store targets. A key aspect of the role is fostering a positive store experience by treating all customers and colleagues fairly and consistently, supporting the team in delivering the business strategy, and ensuring consistent training on product knowledge and store maintenance. The Supervisor must also achieve company standards for personal sales results and perform manager-on-duty functions, including store opening/closing and managing the sales floor. A strong focus is placed on building quality relationships with internal and external customers and ensuring staff accountability for building a repeat customer base through unparalleled service. Additionally, the Supervisor is responsible for ensuring best practices in visual merchandising and working with management to build a talent pool for key positions.

Requirements

• Previous track record of supervisory or specialist roles within a premium or luxury brand.
• Previous people management experience with the ability to resolve conflict and unproductive disagreements.
• Effective communicator with the ability to build relationships with ease.
• Team player who recognises and celebrates the contributions and achievements of others.
• Confident in giving feedback that promotes positive behavioral change.
• Ability to work well with change, being able to quickly adapt and work with pace.
• Energetic and authentic showing a clear presence on the shop floor.
• Approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.

Responsibilities

• Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
• Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate to staff all marketing and sales promotions.
• Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers’ an exemplary store journey.
• Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
• Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
• Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
• Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
• Focus staff on the importance of quality relationships with internal and external customers.
• Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
• Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
• Work with the management team to build a talent pool for key positions, including possible successors.

Benefits

• Competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed