Hourly Supervisor

Pixel Intermediate LLC • Schaumburg, IL

12h • $22 - $24 • Onsite

About The Position

At Enterrium, our managers set the tone for excellence—leading with integrity, championing our brand, and delivering unforgettable guest experiences. As a Supervisor, you’ll play a pivotal role in shaping daily operations and cultivating a high-performing team. You’ll guide front-of-house service with confidence, mentor staff with purpose, and collaborate closely with the kitchen to ensure every dish and interaction reflects our commitment to quality and hospitality.

We’re seeking an experienced Supervisor to:

Key Responsibilities

Oversee the day-to-day operations of Enterrium, including hiring, training, and performance management of team members to ensure a high-performing, guest-focused culture
Lead and manage shifts with confidence—making real-time decisions, creating efficient schedules, and always ensuring product quality and venue cleanliness
Responsible for the overall daily operations, and guest experience of an amusement facility, which may include arcade games, redemption centers, virtual reality attractions, or other entertainment options
Uphold company standards and service levels to drive sales growth while effectively managing costs across food, beverage, supplies, and labor
Ensure timely and accurate cash handling and completion of financial reporting
Promote and practice compliance with fire, health, safety and hygiene standards and state/federal regulations
Champion a polished, professional brand image through consistent cleanliness, proper uniforms, and high appearance standards
Deliver exceptional guest service across all touchpoints, proactively resolving concerns to turn first-time visitors into loyal guests
Ensures safety and security of both guests and team members
Participate in coaching, counseling, training and development of staff and managers

Requirements

• Two+ years’ experience of service and food and beverage, generally involving front-of-the-house operations and/or assistant management positions
• Excellent interpersonal communication skills
• Exceptional organization and leadership skills
• Standard lifting requirement often ranges from 25 to 50 pounds
• Open Availability is required including the ability to work flexible hours, including nights and weekends
• Must be at least 21 years of age
• High school diploma or equivalent

Responsibilities

• Oversee the day-to-day operations of Enterrium, including hiring, training, and performance management of team members to ensure a high-performing, guest-focused culture
• Lead and manage shifts with confidence—making real-time decisions, creating efficient schedules, and always ensuring product quality and venue cleanliness
• Responsible for the overall daily operations, and guest experience of an amusement facility, which may include arcade games, redemption centers, virtual reality attractions, or other entertainment options
• Uphold company standards and service levels to drive sales growth while effectively managing costs across food, beverage, supplies, and labor
• Ensure timely and accurate cash handling and completion of financial reporting
• Promote and practice compliance with fire, health, safety and hygiene standards and state/federal regulations
• Champion a polished, professional brand image through consistent cleanliness, proper uniforms, and high appearance standards
• Deliver exceptional guest service across all touchpoints, proactively resolving concerns to turn first-time visitors into loyal guests
• Ensures safety and security of both guests and team members
• Participate in coaching, counseling, training and development of staff and managers

Benefits

• Company vehicle will be provided to facilitate the completion of your job duties
• Health insurance (medical, dental, vision)
• Life insurance and disability coverage
• 401(k) + company match
• Paid time off including vacation, sick pay & paid holidays
• Partially paid pregnancy disability leave
• Flexible hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED